Why choose CareStack?

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Front desk

Enable the staff to focus on patient satisfaction and practice profitability.

Clinical

Allow dentists and hygienists to work faster and devote more time to patient care.

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Patient engagement

Engage the patients beyond office settings through web and mobile channels.

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Financial

Eliminate the bottlenecks around getting paid by carriers and patients.

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Analytics

Translate data into easy to understand metrics and insightful analytics.

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Automation

Use a simple point and click interface to automate office workflows.

Customer onboarding

Get the maximum ROI on the software investment through our onboarding services for customizations, data conversion, training and account management.

Get support any time, any way

Our support team will make sure that you get the most value out of our solutions. You can contact us via phone, email or chat.

Billing services

Our specialized billing, remittance & collection experts will optimize your payment cycle and improve your cashflow. This allows you to focus more on patients and worry less about collections.

HIPAA compliant security protocol

CareStack® is compliant with the privacy protection protocols and regulations as mandated by HIPAA. Free automatic updates keep your practice in compliance with the latest federal regulations now and into the future.

Streamline the front desk experience

Optimize scheduling

Calendar configurations

Handle scheduling for all locations, providers and specialties from a single calendar.

Calendar Configurations

Find available open slots

Search and find appointments at a glance and book appointments immediately.

Find available slots

Online scheduling

Allow patients to schedule directly into the appointment book by using online scheduling.

Online Scheduling

Improve patient satisfaction

Self check-in through kiosk

Transform the reception area from being a bottleneck by allowing the patient to check-in using a kiosk.

Self checkin through kiosk

Accurate benefit documentation

Perform benefit documentation using forms that captures the limitations and exclusions at a code level.

Accurate benefit documentation

Sign paperwork electronically

Use an iPad to present treatment plans or any other form for the patients to view and sign.

Sign Paperwork electornicall

Reduce patient wait time

Easily book recalls

Easily book recalls during checkout and ensure better treatment compliance.

Easily book recalls

Streamline payment processing

Process payments with integrated electronic payments and patient financing.

Streamline payment processing

Store, access and manage documents

Easily store, access and manage all necessary documents through a central repository.

Store access and manage documents

Improve clinical efficiency

Maximize patient care

Start before the patient reaches the chair

Patients can fill in the necessary documentation through the patient portal or kiosk.

Start before the patient reaches the chair

Sign the treatment plans at chairside

Present the final treatment plans to the patients and get them signed off on a touch-screen tablet.

Sign the treatment plans at chairside

Sign off notes at chairside or later

Finalize the clinical notes either at chair side or by using a control center list of incomplete notes.

Sign off notes at chairside or later

Maximize provider productivity

Customize the charting experience

Configure care panels, conditions, treatments and clinical note templates

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Expanded timeline of clinical notes

Expand the clinical notes in chronological order to get full visibility of the patient record.

Expanded timeline of clinical notes

Integrated cloud based imaging

Store X-Rays on the cloud and access the images from anywhere, anytime.

Integrated cloud based imaging

Stay compliant with clinical norms

Lock the clinical notes

Lock your clinical notes manually or automatically after a period to ensure legal validity and compliance.

Lock the clinical notes

Maintain accurate clinical documentation

By using rules, audit the clinical notes for any form of inconsistencies associated with documentation.

Maintain accurate clinical documentation

Alerts and notifications

Customize medical history information to appear as alerts on the patient record.

Alerts and notifications

Enhance patient engagement

Seamless onboarding

Provide a 100% paperless experience

Digitize all the intake paperwork, forms, consents and patient payments to provide a 100% paperless experience.

Provide 100% paperless experience

Automate patient communications

Use automated two-way communication via email, SMS and voice to engage patients in a format that they prefer.

Automate patient communications

Provide exceptional phone experience

Automatically identify incoming or outgoing calls and display relevant information about the patient right on the screen.

Provide expceptional phone experience

Discover new patients

Run marketing campaigns

With marketing automation, send customized communication to patients in a very targeted manner.

Run marketing campaigns

Increase patient referrals

Get more patient referrals with ready-to-send campaigns and configurable invitations to submit a referral at every patient interaction.

Increase patient referrrals

Collect and publish reviews

Build a great online reputation by automatically collecting and posting reviews.

Collect and puiblish reviews

Optimize care team efficiency

Stay in constant touch

With continuous care reminders, remain in constant communication with the patients.

Stay in constant touch

Improve team communication

Our built-in office messenger will unite your dental team and eliminate unnecessary distractions.

Improve team communication

Focus on patient education

Communicate effectively with patients about their conditions, treatment plans and recommended options.

Focus on patient education

Maximize insurance reimbursement

Increase profitability

Optimize the billing process

Optimize the revenue cycle management workflows to efficiently and effectively improve cash flow.

Optimize the billing process

Prevent errors with billing rules

Billing rules embedded in the CareStack flags issues before a claim leaves the office.

Prevent errors with billing rules

Gain insights with billing analytics

Consolidate financial data and understand the KPIs that positively impacts practice profitability.

Gain insights with billing analytics

Reduce administrative burden

Automation to reduce labor costs

Automate billing processes to do the same amount of work with less number of people.

Automation to reduce labor costs

Centralization of insurance processing

Improve practice efficiency by centralization of billing, collections, accounting and financial reporting.

Centralization of insurance pocessing

Billing services

CareStack has a team of claims specialists, specifically trained to minimize billing errors and serve as an extension of your staff.

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Gain financial control

Improve patient payments

With CareStack Pay, transform your uncollected patient payments and help your practice reduce days in A/R.

Improve patient payments

Integrations to third party applications

Integrate seamlessly with third party applications for handling collections, statements and accounting.

Integrations to thrid party applications

Measure financial performance

Make informed financial decisions based on accurate, real-time data and gain a 360-degree view of your practice’s financial health.

Measure financial performance

Diagnose the business health

Maximize patient growth and retention

Track patient growth and retention

Know whether your team is successfully retaining existing patients and acquiring new ones.

track patient growth and retention

Improve case acceptance

Understand how successful you are in improving case acceptance and thereby the financial well-being of the practice.

Improve case acceptance

Identify hidden opportunities

Identify pending treatment by any service code and notify staff members to take action.

Identify hidden oppurtunities

Maximize practice profitability

Gain insights on key business areas

Set and track KPIs to gain meaningful insights on all aspects of the practice.

Gain insights on key business areas

Integrate with accounting software

Streamline accounting by integrating with Quickbooks.

Integrate with accounting software

Monitor practice performance

CareStack continuously monitors practice performance and sends alerts when something is worth the attention.

Get notified when perfomance is off track

Maximize staff productivity

Set clear and attainable goals

Set clear and measurable goals and track team performance and progress.

Set clear and attainable goals

Understand provider productivity

Identify the providers who produce more and share the best practices with other team members to increase production.

Understand provide productivity

Get everybody on the same page

Using dashboards and snapshots bring your providers and the team members to align on a common mission.

Get everybody on the same page

Lower costs and improve patient experience

CareStack provides advanced automation capabilities to streamline core office workflows and thereby improve staff productivity, operational efficiency and patient satisfaction.

Revenue cycle management optimization

Eligibility forms

Billing rules embedded in the eligibility forms flags issues before a claim leaves the office.

Eligibility forms

ERA and rule based posting

Auto-post ERAs based on configurations and intervene manually to handle exceptions.

ERA and rule based posting

Statement generation

Generate statements across a broad range of generation and exclusion criteria and automatically send them to patients via a patient portal.

Statement genration

Patient experience management

Automated patient communications

Use automated two-way communication via email, SMS and voice to engage patients in a format that they prefer.

Automated patient communications

Online scheduling

Allow patients to schedule directly into the appointment book by using online scheduling.

Online scheduling

Self check in

Transform the reception area from being a bottleneck by allowing the patient to check-in using a kiosk.

Self check in

Clinical rules management

Care audit rules

By using rules, audit the clinical notes for any form of inconsistencies associated with clinical documentation.

Care audit rules

Clinical notes with branching and logic

Clinical notes can be customized with branching and logic to ensure that the documentation of clinical necessity for the code being completed/billed is present.

Clinincal notes with branching and logic

Alerts and notifications

Customize medical history information to appear as alerts on the patient record.

Alerts and notifications

HIPAA compliant storage and transmission

Everything you need for HIPAA compliance

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Profiles and permissions

Add users and assign them permissions and privileges to suit the role assigned to them.

Transmission encryption

With SSL encryption, protect your data when it is in transmission against all kinds of threats.

Audit trails

Track who edited what and when, through a comprehensive HIPAA compliant audit log.

Secure communications

Enable users across locations and roles to exchange messages in a secure manner.

Automatic log off

Set customizable timers to automatically log-off users after a period of inactivity.

Continuous monitoring

Monitor requests in real time and get notified of any suspicious activities.