Optimize the patient experience

Patients are the lifeblood of your practice. You need to deliver a superior patient experience in order to succeed in today’s healthcare market. With CareStack, you get the full benefit of end-to-end patient experience management.

kiosk paperless dental patient forms

Say goodbye to paper forms

Patients feel dissatisfied with the tedious paperwork on their visit to the dentist. Additionally, this results in lost chair time as a patient must complete the paperwork before being seated.

Through a secure patient portal or an iPad kept at the front office, critical patient information and signatures can be captured conveniently. This eliminates data entry errors, frees up staff time, and creates a stress-free check-in process.

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book dental appointments online with ease through online appointment booking

Fill up your open slots with
online scheduling

Many patients want to book initial and return visits when it’s convenient for them, not necessarily when the office is open.

Online scheduling allows patients to book directly into your schedule based on the time slots that you would like to make available. With CareStack, your office is open 24/7 to serve the scheduling needs of patients.

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Reduce dental appointment cancellations with automated sms email reminders

Reduce no-shows with automated reminders

Most patients don’t show up because they forget their appointment. A no-show rate of more than 10 percent can have a significant impact on your bottom line.

With CareStack, you can send out reminders using patient preferences — text messages, emails, or voice calls — that too, customized with pre-appointment instructions. Patients can quickly confirm or cancel and reschedule.

How to engage your customers with your practice

Dental providers can easily add to the overall patient experience through tailored care and attending to individual patient needs. In this whitepaper, we explore the various aspects of the patient engagement cycle.

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boost reputation with dental review feature tied directly to your website

Boost your online presence with positive patient reviews

A positive online reputation is essential for practice growth. Surveys show that 84 percent of patients use online reviews to evaluate providers.

With CareStack, you can selectively push review requests to patients during check-out. Use this capability to boost your image online and spread the word through social media.

integrated phone for call identification and communication

Provide an exceptional experience on the phone

One of the top complaints from patients is not getting a personalized experience when they call into the office.

With CareStack, you can automatically identify incoming or outgoing calls and display patient details, appointments history, insurance details, balances, notes, and other relevant information.

Additional features

Targeted patient campaigns

Customize the recipient list of patients with a patient list builder and send them personalized communication.

Direct SMS messaging

Text messages can be sent directly from CareStack’s message center to any patient with a mobile number.

Patient referrals

Get more patient referrals with ready-to-send campaigns and configurable invitations to refer at every interaction.

Trusted by leading dental offices across the nation

"You can’t go wrong with CareStack. CareStack is the best thing you can do for your practice.”
Brent Kaplan
  • Wilshire Dental
Midwest Dental
Plum Dental
Morrison Dental Group
TLC Dental & Orthodontics
Celebration Dental and Orthodontics