The role of data in a dental practice
The past decade has seen a surge in the amount of data collected in our practices from day-to-day operations. There is so much data collected on different software and sheets that practices themselves have lost track of it. Data collection is useless if it is not used to arrive at inferences to direct the progress of the practice.
Data is even dangerous if used without proper understanding. For eg: If you do not understand how two factors are interlinked, you may end up trying the wrong solution and may even worsen the problem. However, between busy practice schedules, this becomes a difficult task.
Another problem practices face is that the data they have is highly fragmented. It is spread over various systems that consolidating and processing it requires us to make use of expensive 3rd party vendors, giving an additional layer of risk in data security.
Are modern practice management systems the turnkey solution to all your data problems?
Modern practice management systems utilize a single database on a cloud based platform and have modules to help you in every function at every point in your practice, from organizing workflows to communicating with 3rd party service providers. Every bit of the process is mapped to patient records and so, everything is aligned, consolidated and easily accessible.
Some of the best practice management systems come with built-in analytics module. Being built-in, it not only saves valuable time, money and effort, it also makes it an extremely powerful tool as every bit of data comes in the context of an even bigger data set. The analytics modules usually have built-in logic based on common workflows of practices in your country. This enables easy change to a data driven growth oriented practice, as data is not only available, it is also easily accessible and utilized in decision making.
What are the features to look for while choosing a practice management system that can help you grow?
Cloud based solution
Data Safety must be your number one concern and ease of accessibility should the second. A cloud based solution offers both to its best extent without sacrificing either. The data is stored centrally in the cloud and can be accessed via the internet on any device.
Fully integrated with all operations of your practice, from front-desk to collection
Having an all in one solution means eliminating the hassle of extra communication between departments. Changes and additions by a department are reflected automatically and can be viewed by everyone with access.
You practice will definitely expand and with growth, your infrastructure should have the capacity to scale up as required. Making sure your infrastructure us future-proof will go a long way.
It goes without saying, most of us rather see a graph or chart than a 3-page report. Analytics yields all your practice results in a beautiful manner and can drive you to make game-changing decisions.
Having the power to customize your dashboard is an added perk, as your management team needs not see graphs related to treatments.
Having a reporting function makes the process of reporting as easy as two clicks. You can make reports of just about anything of your practice at the click of a button.
No one likes doing the same thing repeatedly for long periods of time. Automating things that are repetitive in nature with software frees up time for you and your team to address things of importance while ensuring minimal errors.
Having a great system is definitely different from having an OK one. Investing a bit more into a well designed, future-proof and safe system means, you can put more faith into it.
Providing the best service at your dental practice is one thing, but maintaining that relationship outside it can increase the chances of that patient returning many folds over. With proper and regular patient engagement, you can see your patient base increase rapidly.