Inner Circle 2024

Develop the right team behavior and culture for high performance

How to accelerate to success with a data driven business culture

Steps to drive business benefits from the pace of change

What are the consumer and industry trends shaping the future of group dentistry.

How do you leverage the opportunities amidst these changing macro economic conditions.

What are some of the common pitfalls to avoid as you position your organization for growth.

Understand the current stage of your business and how to balance your growth plans against the need to maintain profitability.

Overhead targets for group practice as a percentage of overall practice revenue.

Decision making framework to forego short term payouts in favor of long term growth and overcome obstacles when trying to balance growth and profits.

Understanding the nuances of centralized, decentralized or a hybrid approach for revenue cycle management.

Decision making guidelines to determine which aspects of your billing operations needs centralization and how to go about implementing it.

Applying automation at all relevant areas within the revenue cycle to bring enhanced efficiencies to the reduction of administrative burden.

Steps to build an operational leadership team that feels human to your employees.

How to hire, onboard and retain your employees in a challenging economic and labor climate.

How to reward your team and build a culture of high accountability and self organization.

How do you create a balanced scorecard with the right metrics that aligns well with your goals around revenue and costs.

Relevant metrics to track for front office staff, hygienists, associates, back office operations and office managers.

How to define and implement the SOP’s by the various roles to manage the scorecards.

Building a patient centric culture to create differentiation in the competitive landscape and drive more same store growth.

Crafting the right growth strategy to expand the footprint via acquisition of existing practices versus starting de novos.

Strategies to hire the right associates, keep them motivated and retain them for the long haul.

How to attract, hire and retain the right associates?

Systems to keep your associates motivated and productive.

Compensate associates in a way that everyone wins.

Impact of cloud PMS on collaboration and productivity.

Software innovations to meet rising patient expectations.

How to leverage data and automation to supercharge business performance.

Decision making guidelines on what and how to outsource.

Biggest gains in front / back office operations from outsourcing.

Impact of outsourcing on scaling your enterprise.

What were some of the old consolidation trends for the dental space vs. today’s trends?

What is unique about PE backed platforms and how you can differentiate yourself to potential affiliates?

What should you be considering as an owner doctor (pre and post) a PE affiliation?

Impact of economic conditions on dental financing.

Formulating the right growth financing strategy for your group.

Creative strategies to build optionality in a rapidly changing financing environment.

Systems and processes that helped the groups optimize practice efficiency and scale.

How they built and preserved the culture in alignment with the core values of the group.

Creative strategies to stay competitive in spite of operating under constraints with limited resources.

Skills, mindsets and behaviors that paved the way to leadership.

Developing a style of leadership required to create the maximum impact.

How they deal with stress and burnout in demanding situations.