CareStackCareStack
ai suite
AI SUITE

Grow Your Practice Faster with Our AI-Powered Solutions

AI POWERED AUTOMATIONS

AI That Works for Your Dental Practice

Introducing a powerful suite of AI tools designed to boost growth, elevate patient experience, reduce administrative office burden and optimize operational efficiency.

phone calls

PHONES & CALL CENTERS

Smarter Call Handling for Every Patient, Every Time

Answers every call 24 × 7, AI
Answers every call 24 × 7, books or triages visits, and prevents missed new-patient opportunities.
Understands intent and responds with natural language, AI
Understands intent and responds with natural language for a concierge-level first impression.
Flags urgent clinical calls, AI
Flags urgent clinical calls to the on-call doctor via SMS or email.
Captures call metrics, AI
Captures call metrics that guide staffing and marketing decisions.
patient engagement

PATIENT ENGAGEMENT

Effortless Patient Conversations That Convert to Appointments

Responds instantly to reactivation and recall texts, AI, Booked Appointments
Responds instantly to reactivation and recall texts, converting interest into booked appointments.

Answers common questions on hours, AI, Live Location
Answers common questions on hours, insurance, or location without staff intervention. Escalates complex threads to a live team member when needed.
Works after hours, bookings, AI
Works after hours, so weekend inquiries still become Monday bookings.
Syncs with the scheduler, AI
Syncs with the schedule to offer real-time openings and confirmations.
Insurance Verification

INSURANCE VERIFICATION

Instant Insurance Verification for Faster Treatment Acceptance

  • Pulls real-time eligibility and benefits before the patient arrives.
  • Delivers coverage details to treatment coordinators for transparent cost talks, while eliminating manual portal logins and hour-long payer calls.
  • Flags discrepancies, so that staffs can resolve them before claim submission.
  • Speeds treatment acceptance by giving patients instant financial clarity.
Glowing interface with a profile photo labeled "Eligibility Verified" and "Active," surrounded by neon symbols on a dark grid background.
Clinical Imaging

CLINICAL IMAGING

One-Click Access to AI-Powered Clinical Insights

  • Easily access AI findings for decay, calculus, PARL, past restorations and more without moving away from the chart.
  • Cross reference recommendations with existing clinical details available in the PMS to get a wholesome idea of the case.
  • Explain treatment plans and cases better to patients, directly from CareStack’s practice management system.
Clinical Documentation

CLINICAL DOCUMENTATION

Your Personalized AI Scribe for Effortless Documentation

  • Command your AI medical scribe to do just about anything to or with your note. Split into two. Write a referral letter. Fill out a form. Your imagination is the limit.
  • Set up templates that sound just like you start from blank, provide an example, or use AI to describe what you need.
  • Do all your work with automated multilingual translation. Commit your preferences, your corrections, and your macros to AI’s memory of your distinct style.
case acceptance

CASE ACCEPTANCE

Patient-Friendly Video Explanations That Drive Treatment Decisions

Sends videos via portal or text, Ai
Sends videos via portal or text so that families can review at home.
Tracks viewing metrics
Tracks viewing metrics and prompts staff to follow up on unanswered plans.
Increases high-value case acceptance, AI
Increases high-value case acceptance without extending chair time.
Generates personalized video presentations, AI
Generates personalized video presentations featuring the treating doctor’s avatar.
Explains procedures, benefits, and financing options, AI
Explains procedures, benefits, and financing options in patient-friendly language.
Bank Reconciliation
and Posting

BANK RECONCILIATION AND POSTING

Simplify RCM with Automated EOB Reading and Payment Matching

Reads paper EOBs, AI
Reads paper EOBs, turns them into ERAs, and matches to bank deposits automatically.
User profile with a photo, name, and $762 amount displayed, overlaid with a glowing dollar sign at the bottom.
Posts payments to ledgers, reducing manual entry errors and write-offs.

Prioritizes exceptions so that RCM staff, AI
Prioritizes exceptions so RCM staff tackle only the items AI flags.
Identifies patient balances, AI
Identifies patient balances created by payer adjustments in real time.
Supports centralized billing hubs, AI
Supports centralized billing hubs for multi-location groups.
Payment Collection

PAYMENT COLLECTION

Automated Patient Billing That Speeds Up Collections

A digital interface showing payment notifications, including a $1,000.67 dental bill with a link to pay online.
Segments overdue accounts, selects the most effective contact channel, and automates SMS and email reminders with embedded pay-links.
Offers text-to-pay and self-serve plans, AI
Offers text-to-pay and self-serve plans, reducing reliance on agencies.

A digital interface showing a reconciled status. James Oliver owes $762, and John Chris owes $213.
Posts successful payments directly to the ledger for same-day reconciliation.
Lowers A/R days, AI Payment Collection
Lowers A/R days while preserving patient relationships through polite outreach.
Reputation Management

REPUTATION MANAGEMENT

Turn Every Visit Into Positive Reviews and Insights

Analyzes sentiment, AI
Analyzes sentiment to surface recurring service issues or star clinicians.
Benchmarks review scores against local competitors , AI
Benchmarks review scores against local competitors for strategy insights.

Recommends actionable improvements
Recommends actionable improvements that boost search visibility and trust.

Sends post-visit surveys and review requests, AI
Sends post-visit surveys and review requests on autopilot.
Drafts empathetic public replies, AI
Drafts empathetic public replies that protect brand tone and HIPAA compliance.

Powering Startups, Dental Groups, and everything in between

CareStack is a good fit for a wide range of dental practices, including large, multi-location practices and DSOs.

Himesh Kana, DDS

Owner, Dental Depot

“With AI transcription, we now identify missed opportunities in real time and alert agents instantly reducing our average callback time from over 3 hours to under 2 minutes, with immediate patient engagement.”
Watch Testimonial
CareStack partnered with Overjet

Healthcare Dive

| March 28, 2025

CareStack and Overjet Introduce First-Of-Its-Kind Smart Dental Platform

CareStack has partnered with Overjet, the world leader in dental AI, to introduce the Smart Dental Platform - a comprehensive solution designed to enhance patient care, streamline operations, and drive business growth for dental practices and DSOs.

Want to See How You Can Put AI to Work in Your Practice

Discover how CareStack AI can transform your practice.