Analyze phone calls, Identify missed opportunities, and re-engage with Prospects to increase new patient growth with real-time call transcriptions, AI-Driven opportunity notifications and integrated phone system.
Increase conversion rates on new patient inquiries
Convert high-value patients with follow-up recommendations
Turn team members into subject matter experts with interactive phone scripts and FAQs.
Manage all your phone calls, text messages, and live chats in one place.
Built with the same tools that power ChatGPT, CS Conversations brings you the latest in AI to help you grow your business.
Revolutionize how you communicate with your patients by harnessing the power of AI and automation.
Use CS Conversations built-in VOIP system, or plug into your existing phone system for your calls.
Set up workflows to customize automated responses and follow-up from call transcripts and recordings.
Get alerts for incoming and missed calls, and quickly re-engage from the call logs and transcripts.
Watch the magic of AI as your call transcript gets generated as you are on the call.
Our AI framework automatically identifies "smart phrases" related to appointments, patients, etc., for call analytics and data entry automation.
Use smart links (generated by the AI transcripts) to quickly onboard new patient into CareStack during scheduling.
View Patient Details from your call screen (including balances, recalls, and more) and proceed to schedule/reschedule in one click.
Send patients a text-to-pay link without leaving the call screen for more effective collection calls.
Add and assign patient follow-ups to other users in CareStack to ensure better collaboration between users.
Once you log in to CareStack, you can log into CS Conversations in one click. It’s as simple as that.
Patients have access to view and sign recommended treatment plans.
Analyze key metrics associated with call performance to identify areas of growth and improvement.
Train your team to use the AI suggestions to improve conversion rates and set benchmarks for excellence.
Set up your phone trees, create custom user groups, and associate them with incoming call types for routing calls to the right team members.
Create custom workflows based on the intent of the caller to trigger AI-driven recommendations for team performance and standardization.
Set up FAQ content for easy access during phone calls, helping to standardize responses and onboard new employees more effectively.
CEO, Paradigm Oral Health
This is a game changer for teams...
In the current and foreseeable labor environment, creating an empowered team is more important than ever. I see great potential in CS Conversations to augment the talent of my team, enabling them to perform better while improving their work experience.
Use the link below to schedule a demo with our team to learn more about CS Conversations.