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cs pay

Increase Same Day Patient Collections

An integrated payment solution to increase your case acceptance and reduce patient aging with built-in card-on-file and payment plans.

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Deep Integration With the PMS

Deep integration with CareStack makes your checkout process a breeze, saving time at your front desk and enabling you to run a tighter ship.

Save Card on File

Become the master of your collections by saving your patients cards on file and collecting payments automatically! Goodbye unsustainable AR!

Flexible Payment Options

Give your patients the freedom to choose the best care by breaking one large payment into smaller installments with payment plans, or offer benefits to your patients for a monthly fee.

At Your Patients' Fingertips

Let your patients pay at any time from anywhere by logging in to the patient portal or clicking the link in the SMS reminders.

Partial Refunds

Charged the wrong amount? Insurance paid extra? Worry not. Now you can partially refund payments and avoid the hassle of refunding and recollecting.

Key Benefits

A single solution with multiple payment options

Frequently Asked Questions

For queries contact
support@carestack.com

Why should I use CS Pay over other billing providers?

CS Pay offers many benefits over traditional billing providers due to its deep integration with the PMS. These benefits help you run your practice more efficiently by way of streamlined workflows, or by giving your patients flexible payment options like payment plans or text-to-pay.

Is CS Pay secure?

CS Pay is a PCI-compliant payment solution, and also includes all the HIPAA protections. You and your team can use it hassle-free!

What is the pricing offered by CS Pay?

CS Pay’s rates are on par with most other online payment providers but it offers a plethora of modern and innovative features to you and your patients.

Are there any setup fees?

CS Pay is completely free to set up. There are no implementation fees, no monthly account fees, or minimum amounts processed per month.

How long does it take to implement?

Implementation time can vary depending on your particular circumstances. Most practices are up and running in 4-5 days, but quite a few have been onboarded in as low as 3 days.

Can I use my own payment terminal?

CS Pay offers its own device for processing card-present transactions. This completely wireless terminal, built-in with a large battery, offers as much flexibility as you need.

Where will I be able to see all my transactions?

You can log into the cloud-based CS Pay Portal from within the PMS to get overviews or detailed information on all aspects of your payments and finances.

What happens when something goes wrong?

Our dedicated support team will address your issues swiftly. Just email cspay@carestack.com and you’re already halfway there!

Ready to Upgrade Your Practice?

Talk to our customer success team today, and learn how CS Pay can help your business.

Start using the best in class software

CareStack’s modern User Interface is easy to learn. You can also use our learning center to swiftly onboard new staff. Your team will thank you!

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