FAQs
CareStack Frequently Asked Questions
If you have a question about CareStack dental software, then someone else has likely already asked about the same topic. We’ve collected a list of the most frequently asked questions, so feel free to browse by topic to find an answer. And please don’t hesitate to contact our support team for additional information!
If you have a question about CareStack dental software, then someone else has likely already asked about the same topic. We’ve collected a list of the most frequently asked questions, so feel free to browse by topic to find an answer. And please don’t hesitate to contact our support team for additional information!
Backups
3 Questions
How involved is my staff with running data backups?
Since CareStack is a 100% cloud-based solution, backups happen automatically.
How patient documents get backed up?
Yes, all data in your CareStack instance is backed up, and clients can access all their forms, statements, and treatment plans from their patient portal.
Will CareStack mitigate my risk of ransom viruses?
Yes, moving your patient data to the cloud removes the risk of having your patient data encrypted and held ransom.