INNER CIRCLE 2025

Join us for the opening of IC 2025 with our Welcome Reception. Indulge in handcrafted cocktails and delectable appetizers while mingling with fellow conference attendees, esteemed industry professionals, and valued sponsor partners.

Registration will be available for all attendees from 5:00pm to 7:00pm for badge collection. Let's kick off IC 2025 as we look forward to two days of an enriching and inspiring conference experience.

Start your conference day right with a hearty breakfast available from 8:00 am to 9:00 am. Our registration desk will be open during this time, ensuring you can swiftly collect your name badge allowing you to dive straight into the day's activities.

This private session is available for attendees that are not currently using CareStack and are interested in exploring how CareStack can support their practice operations & growth. 

Join us for a private breakfast event designed specifically for dental practice leaders who are ready to elevate their operations and patient care. During the first morning of Inner Circle 2025, we're offering a private session that combines insights from successful peers with a live demonstration of CareStack. 

RSVP Here

Participants can expect to:

• Hear from Real CareStack Users.

• Learn how our software eliminated key pain points and improved their practice operations & efficiency.

Live Software Demonstration

• Experience our software in action with a live demonstration.

• Our experts will guide you through the platform's most powerful features, showcasing how it can streamline your workflows, enhance patient management, and boost overall practice performance.

Takeaways

• Understand how our all in one solution can solve your specific challenges.

• Gain actionable insights from successful users.

• Experience a personalized software demonstration.

A warm welcome and kick off to Inner Circle 2025 will be led by our Emcee, Santosh Patel and Brian Colao.

The ability to think creatively is the one core human truth that will remain relevant in the brave new world of Artificial Intelligence. Everyone has the power to be creative!

But wait, do you believe that you are not the “creative type”? That we should leave the creativity to the “Creatives”? For most, this has happened so many times that we end up actually believing it. For adults, not being creative is an accepted fate.

With an education and corporate structure that encourages finding the single “right answer” to every question, we are trained to fall in line, and shut down that creative portion of our brain.

But weren’t we kids once? Turning boxes into spaceships and pillows and blankets into forts and castles? What happened to that creativity?

Fortunately, that childhood creativity did not dissipate – it’s just lying dormant, waiting to be brought back to life!

During the Theory of Creativity™ Keynote, Duncan will share innovation tools developed from experience with thousands of global Fortune 500 companies and 30 years of experience with the Walt Disney Company, most recently as Head of Innovation & Creativity.

By the end, your audience will walk away with a series of unique Creative Behaviors and Innovation Tools to leverage their creative minds, deliver revolutionary thinking and drive substantial results in all areas of your business.

Keynote Takeaways:

• How to innovate by challenging the rules of your industry

• Learn real-life examples of how to embed a sustainable culture of innovation and creativity throughout your organization

• Learn tools on how to encourage every employee to think creatively

Discover the key to unlocking financial health and efficiency within your dental organization without delving into the minutiae of daily operations. This workshop is designed for dental practice owners and leaders who aspire to enhance their bottom line rapidly through Revenue Cycle Management (RCM) optimization. Gain insights into what leadership should monitor to effectively gauge the vitality of their practice's RCM.

Embark on a journey to master outcome metrics that truly matter. Identify the metrics that pinpoint breakdowns in your RCM process and explore industry-leading practices to address common challenges that hinder RCM success. This session is your pathway to overcoming obstacles that plague the RCM journey, ensuring a more profitable and streamlined operation.

What if there is one set of interconnected parts within your practice that when you get it right, it gives you everything you want. Unlock the secrets to unparalleled success in your dental organization with the Practice Experience System™. This workshop is your gateway to achieving clinical excellence, building a devoted patient base, boosting profitability, streamlining operations, and fostering a culture of happiness among your dentists and team members.

Whether you manage a single practice or oversee a network of practices, this immersive workshop will equip you with the tools and insights needed to revolutionize your business. Dive deep into the components of the Practice Experience System™, evaluate your current operations, and leave with actionable strategies to implement immediately.

This interactive and dynamic workshop will give participants a unique opportunity to gain inspiration and insights into how serious play and the LEGO® SERIOUS PLAY® Method can help develop and create success in your dental practice and organization.

When we use our hands in a creative process, we express our thoughts and ideas in a more detailed and nuanced way. This means that they become easier to understand and remember – which creates a more effective dialogue and better results within your business.

LSP uses the diversity of the LEGO® brick. The LEGO® elements act as three-dimensional models of organizational, personal or team-related challenges and issues. The use of constructions and narratives increases mutual understanding of the challenges and issues dental leaders and business owners experience. This makes it much easier to play out realistic scenarios, test different possibilities and identify valuable solutions that can be implemented immediately. The process also effectively promotes knowledge sharing, involvement and inspiration - which strengthens your ability to tackle new challenges with your teams.

Participants can expect hands-on exercises using LEGO® brick materials to unleash new insights into problem solving, decision making, team interactions, and communication. 

Step into a world of excitement and celebration as the sun sets and the stars come out to play! Join us for an evening party and reception that promises to be the highlight of IC 2025. Get ready to unwind and make unforgettable memories with fellow conference attendees, industry leaders, and sponsor partners.

Indulge in delicious drinks, delectable bites, and a feast for the senses as you mingle and network in a vibrant atmosphere.

Kick off your second day at the conference with a breakfast served from 8:00 am to 9:00 am to fuel up for the presentations ahead.

This private session is available for all attendees that are interested in exploring how CareStack can support their practice growth by utilizing data and metrics to drive operational success.

RSVP Here

In today’s rapidly evolving dental landscape, the key to thriving isn’t just clinical expertise—it’s making informed, data-driven decisions. Join us for a 45-minute masterclass, “Smart Decisions, Healthy Practice,” where we dive into the essential metrics that shape successful dental practices. From financial performance to clinical outcomes and operational efficiency, this session will unpack the data that matters most. Discover how to harness these insights to make strategic decisions that propel your practice forward. Drawing from a five-year journey of real-world application, we’ll explore actionable strategies and share the successes—and lessons learned—along the way. Let’s make some decisions together that will lead to a healthier, more profitable practice!

Our Emcee, Santosh Patel, will recap day 1 of Inner Circle and prep attendees for what's in store for Day 2 of presentations.

Strategies to optimize labor costs and implement hybrid work models to enhance practice profitability and efficiency.

Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. We call these Crucial Conversations—discussions between two or more people where the stakes are high, opinions vary, and emotions run strong.

When conversations turn crucial, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results.

But with the right set of skills people can step into disagreement—rather than over or around it—and turn disagreement into dialogue for improved relationships and results. And our research shows that both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.

In this engaging session, participants will learn the research-based, time- tested dialogue skills used by more than five million book readers and one million training graduates.



Join us for the captivating finale of IC 2025 as we host a riveting Storytelling Panel featuring two trailblazing dental practice owners. Delve into their remarkable journeys to success as they unveil their unconventional paths within the industry. Prepare to be inspired as they recount their tales of breaking away from conventional norms, charting a distinct course for their businesses. Their narratives will resonate deeply, driving home the overarching conference theme of embracing innovation and pushing the boundaries of creativity in business, leadership, and team dynamics. Don't miss this empowering session that promises to ignite your entrepreneurial spirit and propel you towards new heights of success.

This session will wrap with a moderated Q&A and discussion where attendees will have the opportunity to engage and submit questions to the presenters of this panel.

A final message and thank you from our emcee - Save the date for IC 2026!