Kick off the day with Abhi Krishna, Dr. Chetan Mathias and Nikhil Oberai who will illuminate the transformative power of effective call handling in your dental practice. They'll prepare you to fully engage with the workshop's sessions, ensuring you gain actionable insights to elevate your patient interactions and boost practice growth.

Witness a captivating live performance that dramatises common, yet critical call management errors in dental practices. This engaging session will not only entertain but will also vividly demonstrate the tangible impacts of these errors on practice growth.

Delve deeper with our expert panel as they dissect the problem calls highlighted in the live play. This discussion will provide a thorough analysis of the real-world impacts these calls have on dental practices, offering strategic insights into overcoming these challenges. Equip yourself with the knowledge to turn potential losses into growth opportunities by understanding the full scope of issues and their solutions.

Experience a compelling live play that demonstrates the transformative power of essential rapport-building techniques every dental practice owner needs. As you witness the profound impact of these techniques, you’ll learn how to instill them in your team to achieve immediate and lasting results in your practice.

This performance explores how strategic questioning can deepen patient engagement and transform casual inquiries into scheduled appointments. Learn how your team can effectively use open-ended questions to uncover potential patients' needs, guiding them smoothly towards committing to your practice.

Dive into a panel discussion with experts who share their experiences in enhancing team communication through natural rapport-building and strategic use of open-ended questions.

Engage directly in this dynamic workshop where you'll apply what you've learned in a practical setting. Analyse real call scenarios, identify key issues, and evaluate their impacts on practice growth. Together with your peers, brainstorm and develop both short-term fixes and long-term strategies to enhance patient communication and conversion rates.

Join this panel discussion to uncover key strategies for cultivating a consistent and growth-oriented reception team. Industry experts will share insights on effectively training and motivating staff to uniformly apply conversion techniques. Learn how to maintain high standards of patient engagement and foster an environment of accountability. Equip your team with the skills to enhance patient satisfaction and drive your practice’s success.

This important session highlights how cutting-edge tools and strategies can quickly enhance your practice’s phone handling and conversion rates. With minimal effort, learn to integrate these solutions, demonstrate leadership, and ensure every call is managed professionally. Adopt these advancements to rapidly boost your practice's growth and set it apart from the competition.

Wrap up the day with a final opportunity to clarify any lingering questions and ensure you leave with a clear action plan.

Unwind and connect over drinks, sharing stories and insights from the day. This relaxed session offers the perfect atmosphere to network with colleagues and exchange valuable feedback.