2-Way SMS
Online Dental Text Messaging Software
Now, dental practices can easily utilise 2-way SMS text messaging to elevate patient communication. Almost 9 out of 10 customers want the option to engage via text, and dental patients are no different! CareStack's two-way texting allows you to communicate with your patients in an easy, accessible way, launching the texting conversation directly from the home screen or the individual patient's profile.
Sending SMS can streamline communications in several instances, such as new patient greetings, appointment reminders, payment reminders, and other patient notifications. CareStack also makes bulk communication easy. Simply select your criteria to create a list, then send a text to the identified patients.
Patients can also easily opt out of text messages in favour of email or phone calls.
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large multi-site practices and still affordable for single-location dental practices. Choose CareStack!
Key Benefits
Why Practices Love CareStack's Text Messaging
Texting is built into CareStack, eliminating the need for 3rd-party vendors.
If you would like to send a mass text message to many patients, CareStack offers an easy way to do so from the Patient Lists.
If you would like your patients to fill out their forms before their appointment, you can send a text message to prompt them.
The texting option has 160 characters per message and will split messages if you go over.
CareStack makes it simple to view patients' text messages from anywhere by navigating to the message icon at the top of your screen.
Main Highlights
Text Messaging for Modern Dental Practice Networks
Delivery Options
- Time of DeliveryCareStack lets you set the time frame for when a text is delivered.
- Date of Delivery
CareStack lets you choose the days the text is sent and opt out of specific days.
- Filter By PatientsCareStack allows settings to send to one or multiple patients.
Easy Templates
- Text TemplatesThese messages can include standard text, images, and details populated directly from the patient record—such as the name or appointment date.
- Specific TemplatesUseful templates for sending texts. Patient forgot to fill out their forms before their appointment? Send a text to remind them!.
- Promotional & Recurring Text
CareStack lets you set up one-time or recurring texts and deliver them to one patient or multiple patients.
Promotional & Recurring Text Templates/Campaigns
- Promotional Text/Campaigns
Choose to configure texts as a one-time, single-use campaign.
- Recurring Text/CampaignsWhen you want a reusable campaign, set texts to be sent on a recurring basis.
- Filter By PatientsCareStack allows settings to send to one or multiple patients.
Text Template Lists
- Lists
You can view the text templates you have created and add new templates.
- Filter the Lists
You can filter the lists by date, description, campaign type, and creator.
- Monitor Lists
CareStack will allow you to view the progress of your sent text template campaigns.
Patient Engagement Overview Page
- Performance View
CareStack's Patient Engagement view provides insights into how your text campaigns are performing.
- Patient Engagement Overview Page
CareStack's Patient engagement module includes multiple views of all patient engagement, including text, email, voice engagement, and postcard.
- Monitor Lists
CareStack will allow you to view the progress of your text template campaigns.
FAQ
Why CareStack Is the Best Dental Practice Management Software
Yes, the view on your desktop will mimic just as it looks as if you are texting on your mobile device.
Yes, CareStack offers multiple filter options for setting up one-time or recurring texts.
Yes, CareStack has a modern platform that lets you communicate with a patient via text while still giving you a clear view of your diary, patient accounts, etc.
Yes, when a patient confirms via text, it will automatically be recorded in the diary.
support@carestack.com
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