CareStackCareStack

Recall Management

Increase Recall Efficiency and Patient Engagement

We ensure that no patient gets left behind. Through omni channel personalized communication we reach the patients at the right time in ways they prefer.

CareStack’s recall workflow helps dental practices manage recalls more effectively, leading to increased patient retention and streamlined operations. With flexible automation, real-time reporting, and actionable insights, CareStack ensures no patient recall goes unnoticed.

Best Rated Customer Support

Nothing makes us happier than seeing our customers succeed and build thriving practices.

4.9

out of 5
carestack overall rating
based on 1,400+ global reviews
High Performer Winter 2024
Momentum Leader Winter 2024
G2 Best Support Winter 2024
G2 Small Business High Performer Americas Winter 2024
G2 High Performer Americas Winter 2024

Features

Flexible and User-Friendly Recall Creation

Reach 100 of Your Patients in Ways

Reach 100% of Your Patients in Ways They Prefer

  • Automated Recalls With Easy Customization

    Recalls are automatically generated after treatments, but dentists can now easily adjust recall intervals, whether for routine six-month checkups or custom intervals. This flexibility ensures that each patient’s recall fits their unique needs.

  • One-Click Confirmation

    With a single click, dentists can confirm or modify the recall duration during setup. This simplifies the recall creation process, making it both fast and adaptable.

Simplified Recall Booking Workflow

Simplified Recall Booking Workflow

  • Book Directly From the Recall List

    CareStack allows users to book recall appointments directly from a dedicated list of due patients. This streamlines the booking process and ensures no recall is missed, improving patient follow-through.

  • Direct booking links in reminders

    Automated recall campaigns now feature direct links to book appointments online, helping patients take action immediately. This reduces the need for follow-up calls and ensures that more patients book their recall appointments without extra effort from the practice.

  • Customizable Recall Reminders

    CareStack allows practices to customize recall reminders, tailoring messages to different patient groups. This ensures each patient gets the right message at the right time, improving recall booking rates.

Advanced Reporting and Insights for Better Recall Management

Advanced Reporting and Insights for Better Recall Management

  • Track and Report Recall Performance

    At an enterprise level, CareStack provides comprehensive reporting on the entire recall workflow. Practices can track the total number of recalls generated, appointments booked, and completed recalls, as well as those left overdue. This insight helps practices identify gaps in recall follow-ups and optimize patient engagement strategies.

  • Patient Retention and Recall Success

    Reports also highlight how many patients return and are retained due to recalls, offering valuable insights into patient loyalty. Practices can drill down into specific recall statuses to analyze performance at a detailed level and make informed decisions for boosting recall rates and revenue.

Benefits of Recall Management