DSOs & DENTAL ENTERPRISES
Enterprise Dental Software for Groups & DSOs
CareStack is purpose-built for dental groups and DSOs that need to scale operations, unify fragmented systems, and optimise profitability across sites. CareStack offers a modern, all-in-one cloud platform that eliminates the need to work with multiple software vendors and drives measurable operational efficiency.
There are several reasons groups and DSOs choose CareStack. A key driver is enabling same-store sales (organic growth) through tools that improve patient retention, case acceptance, and operational KPIs. Another major reason is the Unified Tech Stack, which replaces four to six legacy tools with a single consolidated system, eliminating data silos across the diary, billing, charting, and communications. Enterprise-grade RCM Automation is also a key driver of adoption, helping automate NHS claim submissions, payment reconciliation, and patient collections across both NHS and private workflows.
CareStack also enables centralised operations while allowing local site autonomy, and supports multi-speciality, multi-site, NHS and private hybrid, and PE-backed growth models, making it ideal for growth-stage groups and DSOs with 5 to 500+ practices.
Thrive with CareStack
Everything Your Group Runs On, in One Platform
CareStack stands out from competitors, offering unique benefits to dental groups and DSOs.
Drive Growth Across Every Practice
- Every Enquiry in One Place
Manage new patient enquiries from every channel and every site in a single inbox, nurtured with omnichannel automations.
- Recalls and Reactivation
Keep recall and reactivation campaigns running to the same standard across the group, so no patient slips through the gaps.
- Membership and Referrals at Scale
Roll out membership plans and patient referral workflows across every practice, and route internal referrals between your own sites.
- Surface Revenue Opportunities Everywhere
Use Opportunity Miner to uncover high-value treatment opportunities hidden across your entire patient base.
Consistent Patient Experience
- One Standard of Care Across Sites
Give every patient the same digital experience, from notifications to forms, wherever they are seen.
- Digital Forms and Self-Service
Patients complete forms, sign treatment plans, and manage their care through the portal and kiosk, with everything synced to the record.
- Reduce FTAs at Every Location
Automated reminders and confirmations update the diary automatically and reduce missed appointments across the group.
- Connected Patient Communication
Reach patients on their preferred channel and keep the conversation going with two-way SMS and patient chat.
Run Every Site on One System
- Centralised Operations, Local Autonomy
Standardise workflows across the group while letting each practice manage its own diary and day-to-day operations.
- NHS and Private in One Place
Handle NHS claims and private workflows from a single system, with the NHS Centre built in.
- Connected Communications and Compliance
Coordinate teams through the Communications Hub and multi-email dashboard, with UK GDPR compliance and automated backups as standard.
- Access and Onboard from Anywhere
Work securely from any device, and bring new starters up to speed quickly with CS Learn.
Standardise Clinical Workflows
- Consistent Charting and Treatment Planning
Create accurate diagnoses and personalised treatment plans to the same standard across all clinicians.
- Faster Clinical Documentation
Cut documentation time with point-and-click clinical notes and AI-assisted voice notes, freeing clinicians to focus on patient care.
- Specialist and Multi-Speciality Support
Manage perio charting, implant tracking, and lab case management within one connected clinical record.
- Integrated Imaging
Access digital radiographs and images through a bridge to the most popular imaging software.
Centralise Revenue
- Collect Faster Across the Group
Take online payments and Pay By Text, and offer payment plans and patient finance to keep collections moving at every site.
- One View of Payers and Payments
Manage NHS and private payers together and cut the manual reconciliation that slows multi-site groups down.
- Clinician Pay, Calculated Accurately
Attribute payments to the right clinician across every site for transparent, accurate associate compensation.
- Integrated Card Payments
Process card payments with automatic reconciliation to eliminate duplicate data entry.
See Performance Across the Group
- Real-Time Visibility at Every Level
Track performance from a single practice to the whole group, with dashboards and scorecards built on real-time data.
- Compare Sites on the Same Footing
Use enterprise dashboards and operational reports to benchmark practices and pinpoint where to act.
- Reports Built Around Your Group
Commission custom reports for bespoke financial groupings, NHS and private splits, and regional structures.
- Clinician Payroll, Simplified
Run clinician payroll from the same system, in line with NHS and private activity.
OUR CUSTOMERS
Powering Startups, Dental Groups, and everything in between
CareStack is a great fit for a wide range of dental practices, including large multi-location practices and DSOs.
NHS, SIMPLIFIED
Features That Power Smarter NHS Practices
From FP17 submission to UDA tracking and contract reconciliation, our complete NHS suite gives your practice the tools to run NHS dentistry efficiently and accurately.
COMPREHENSIVE PATIENT MANAGEMENT
Features That Create Patient Delight
Stellar Support for Peace of Mind
A Team That Works as an Extension of Your Practice
Built for Scale
Your Business Partner for Growth
Brad Thornton |Dental Surgeon, Ivory Dental
Toheed Hamid |Principal Dentist, Bristol Dental Sedation & Implant Clinic
Dr Robbie Hughes |Dentist, Owner Dental Excellence UK
Dr. Deep Patel |Director, One Dental Camberwell, London
INTEGRATIONS
Integrations Built for the Future of Dentistry
CareStack is proud to have established strategic partnerships with industry leaders who drive innovation and growth. Our partnerships allow us to tap into the expertise and resources of some of the biggest names in dentistry and healthcare.
Trusted by 3000+ Dental Practices
CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.
FAQ
Why CareStack Is the Best Dental Practice Management Software
Yes. CareStack is purpose-built for groups and DSOs, supporting everything from 5 to 500+ practices on one connected cloud platform.
Yes. NHS claims and private workflows run from a single system, with the NHS Centre built in for centralised claim submission, UDA tracking, and reconciliation.
Yes. CareStack supports centralised operations with local autonomy, so workflows stay consistent across the group while each practice manages its own diary and day-to-day operations.
Real-time dashboards, scorecards, and operational reports let you benchmark practices on the same footing and pinpoint where to act, all from a single enterprise view.
Yes. CareStack is built to scale with growth-stage groups, supporting multi-speciality DSOs and PE-backed growth models from 5 to 500+ practices.
Yes. CareStack consolidates four to six legacy tools, including diary, claims and payments, charting, communications, and reporting, into one unified system, eliminating data silos across the group.
support@carestack.com