CareStackCareStack

NHS & PRIVATE PRACTICES

Dental Software for NHS and Private Practices

From practice administration and patient care to team management, single-site practices need a complete solution to maximise patient and staff well-being.

CareStack's all-in-one dental software is the preferred choice for single-site dental practices to reduce administrative burden through automation, improve clinical efficiency with simple yet intuitive workflows, and help practice owners grow their patient base by streamlining new patient acquisition, retention, and treatment acceptance.

NHS and Private Practices

Thrive with CareStack

How is CareStack Different from others

CareStack stands out from competitors, offering unique benefits to NHS and private dental practices.

Grow Your NHS and Private Patient Base
A Consistent Patient Experience
Run NHS and Private Operations in One System
Standardise Clinical Care
Collect Across NHS and Private
NHS and Private Performance
Grow Your NHS and Private Patient Base

Grow Your NHS and Private Patient Base

  • Every Enquiry in One Place

    Manage new patient enquiries across all channels in one inbox, and let patients book online, whether they are NHS or private.

  • Recalls and Reactivation

    Keep recall and reactivation campaigns running consistently, so no patient slips through the gaps.

  • Plans, Referrals, and Reputation

    Offer private membership plans, manage patient and internal referrals, and collect reviews that build trust with new patients.

  • Surface Private Opportunities

    Use Opportunity Miner to spot high-value private treatment opportunities across your patient base, including NHS patients.

Features Included
Online SchedulingRecall ManagementMembership PlansReputation ManagementReferral Workflows Opportunity MinerInternal Referrals
A Consistent Patient Experience

A Consistent Patient Experience

  • One Standard for Every Patient
    • Give NHS and private patients the same digital experience, from notifications to forms.

  • Compliant Forms and Self-Service

    Patients complete forms, including the details needed for FP17PR, through the portal and kiosk, with everything synced to the record.

  • Reduce FTAs

    Automated reminders and confirmations update the diary automatically and reduce missed appointments.

  • Connected Communication

    Reach patients on their preferred channel with two-way SMS and patient chat.

Features Included
Patient Notifications Appointment Confirmations Online Forms Patient Portal Patient KioskPatient Chat
Run NHS and Private Operations in One System

Run NHS and Private Operations in One System

  • A Dedicated NHS Centre

    Submit and track NHS claims, reconcile UDAs, and stay NHS 2026 compliant, with contracts and targets managed in one place.

  • NHS and Private Together

    Run NHS and private appointments and day-to-day operations side by side from a single diary.

  • Connected and Compliant

    Coordinate teams through the Communications Hub and multi-email dashboard, with UK GDPR compliance and automated backups as standard.

  • Access and Onboard Anywhere

    Work securely from any device, and bring new starters up to speed quickly with CS Learn.

Features Included
Diary Management NHS Centre Communications Hub Multi-Email Dashboard 2-Way SMS UK GDPR Compliance Backups Remote Access CS Learn
Standardise Clinical Care

Standardise Clinical Care

  • Charting and Treatment Planning

    Create accurate diagnoses and treatment plans for NHS bands and private care, to the same standard across every clinician.

  • Faster Clinical Documentation

    Cut documentation time with point-and-click clinical notes and AI-assisted voice notes, freeing clinicians to focus on patients.

  • Specialist Workflows

    Manage perio charting, implant tracking, and lab case management within one connected clinical record.

  • Integrated Imaging

    Access digital radiographs and images directly within CareStack.

Features Included
Treatment PlanningTreatment ChartingClinical NotesPrescription ManagementIntegrated Imaging Digital Radiographs Implant Tracker Integrated Voice Notes Voice PerioPerio Charting
Collect Across NHS and Private

Collect Across NHS and Private

  • Collect Faster

    Take online payments and Pay By Text, and offer payment plans and patient finance for private treatment.

  • One View of Payers

    Manage NHS and private payers together and cut the manual reconciliation that slows mixed practices down.

  • Clinician Pay, Calculated Accurately

    Attribute payments to the right clinician across NHS and private activity for transparent, accurate compensation.

  • Integrated Card Payments

    Process card payments with automatic reconciliation to eliminate duplicate data entry.

Features Included
Online PaymentsPay By Text Multi Payor Management Payment PlansPatient Financing Credit Card Processing Provider Payment Attribution
NHS and Private Performance

See NHS and Private Performance

  • Real-Time Visibility

    Track NHS and private performance with dashboards and scorecards built on real-time data.

  • Reports Built Around You

    Commission custom reports for NHS and private splits, UDA tracking, and bespoke financial groupings.

  • Standard Operational Reports

    Use operational reports and front-office dashboards to monitor activity and find treatments not yet submitted as claims.

  • Clinician Payroll, Simplified

    Run clinician payroll from the same system, in line with NHS and private activity.

Features Included
Practice Analytic Front Office DashboardsScorecards Custom ReportingOperational Reports Clinician Payroll

OUR CUSTOMERS

Powering Startups, Dental Groups, and everything in between

CareStack is a great fit for a wide range of dental practices, including large multi-location practices and DSOs.

More Customer Stories->

NHS, SIMPLIFIED

Features That Power Smarter NHS Practices

From FP17 submission to UDA tracking and contract reconciliation, our complete NHS suite gives your practice the tools to run NHS dentistry efficiently and accurately.

COMPREHENSIVE PATIENT MANAGEMENT

Features That Create Patient Delight

Stellar Support for Peace of Mind

A Team That Works as an Extension of Your Practice

Built for Scale

Your Business Partner for Growth

Brad Thornton |Dental Surgeon, Ivory Dental

"We were pulling data from everywhere and burning through staff time just to run reports. CareStack consolidated it all and freed our team to focus on growth instead."

Toheed Hamid |Principal Dentist, Bristol Dental Sedation & Implant Clinic

"One of the huge plus points is that patients can book themselves in with a patient portal. Also, the setup makes it easy for nurses to do charting and treatment plans."

Dr Robbie Hughes |Dentist, Owner Dental Excellence UK

"Support was phenomenal. Transition was seamless. CareStack team listens to you, and they understand what business owners are looking for."

Dr. Deep Patel |Director, One Dental Camberwell, London

"I feel like I have all the tools needed for a better patient experience, better system for my team, and overall better patient growth."

CUSTOMER SUCCESS

At CareStack, We've Built a Platform That Handles All the Major Functions

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Trusted by 300+ Dental Practices

CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.

FAQ

Why CareStack Is the Best Dental Practice Management Software

View All Queries->

Not at all. CareStack is designed to be intuitive and scalable, with a clean interface that makes it easy for single-location practices to get started and grow. With our virtual implementation & training, on-demand learning platform, and our dedicated support teams, we help you learn the platform at various stages of your journey with us.

CareStack automates everyday tasks like appointment confirmations, patient communication, and billing workflows, significantly reducing manual effort at the front desk.

Yes. CareStack is a complete, all-in-one platform that allows you to manage clinical and administrative workflows without relying on multiple tools.

Yes. Features like online booking, two-way texting, and patient engagement tools help smaller practices deliver a modern patient experience and stay competitive.

CareStack provides onboarding assistance, training, and ongoing support to ensure your practice can smoothly adopt and fully utilise the system.

More questions?Contact us at
support@carestack.com

See CareStack in Action!

CareStack's modern User Interface is easy to learn. You can also use our learning center to swiftly onboard new staff.