FAQ
Why CareStack Is the Best Dental Practice Management Software
Our Customer Support hours are Monday through Friday from 7:00 am to 8:00 pm; Saturday and Sundays are available from 7:00 am to 3:00 pm via chat or email. EST times. Holidays may affect these hours.
We guarantee you will be in touch with a live Customer Support Representative via chat and phone call in under one minute, though most of our clients reports they don’t experience any wait times at all.
Absolutely! We have many article available in our User Resource Center with guided instructions on how to navigate the system and perform certain tasks. Additionally, you will complete CareStack University lessons during your implementation phase and will always have that material available to refer back to.
After you are logged into CareStack, open your System Menu and click on Support Chat which can be found under Support and Assistance.
support@carestack.com




