Webinars
CareStack Webinars
CareStack webinars are online events that bring together practice owners, industry leaders, and CareStack team members to discuss trending topics & best practices in the dental industry. These webinars provide valuable insights & information that can help dental professionals improve their practice and stay up-to-date on the latest developments in the field.
Each CareStack webinar features expert speakers who share their knowledge and experiences on a range of topics, such as how to streamline your practice's operations, how to improve patient engagement, and how to take advantage of the latest technologies. These webinars provide a unique opportunity to learn from some of the top minds in the dental industry and to ask questions and get answers in real-time.
In addition to the educational content, CareStack webinars also provide an opportunity for attendees to network and connect with other dental professionals who are using the CareStack product. So join our next webinar, we look forward to seeing you there!
Recorded Webinars
Here are the areas of focus covered at our unique client engagement event:
The Psychology of Dentistry
Nichole Perry & Whitney Jackson
Mastered the skill of getting your patients to commit yet? Listen to the industry experts to learn some of the best and effective communication tools that will help you and your patients to be on the same page and how to lead them to the chair.
45 min
3 Simple Systems To Improve Your Practice Tomorrow
Kelly Schwartz
Improving your practice production and driving growth is on everyone’s list. But it takes a lot to accomplish the same. In this webinar, Kelly Schwartz talks about the system and tools to improve your practice and how to be prepared when you are opening up a new one.
57 min
Improved Patient Experience & Case Acceptance through Technology
Reuben Kamp, Nichole Perry & Maria Fuertes, CareStack Practice Heroes
Enhanced patient experience and over the top case acceptance rate is where everyone places their bets. Join this webinar and learn about the tricks and tips to improve your practice using advanced technology, treatment room tech and much more.
52 min
Equipment & Supplies: How Much is Too Much?
Dr. D Brian Williams, Leonora Purellku, Chris Cortes & Maria Fuertes, CareStack Practice Heroes
What are the right things to do when it comes to inventory management, logistics, and choosing the right supplier? Take back from this webinar the best methods to manage your practice and products like a pro.
62 min
Difficult Patient Conversations
Teresa Duncan President, Odyssey Management Inc.
There might be unanticipated instances where you might have to deal with difficult patient conversations at your practice. Join our practice hero, Teresa Duncan, as she shares effective conversation tips to handle unprecedented situations without making a mess.
47 min
Promoted to Manager, Now What?
Lynne Leggett CEO, Victory Dental Management & Teresa Duncan President, Odyssey Management Inc.
Promotions are always a reason to celebrate. But do you get overwhelmed by the tasks at hand? In this webinar, the dental industry experts discuss how to make the transition easier for new managers and how to deal with the changes skillfully.
57 min
Analytics: What gets measured, gets done!
Maria Fuertes, CareStack Practice Heroes & Tyler Phillips
Key Performance Indicators are metrics to track the success of your business. Do you measure them right? Join our practice heroes to learn all about how regularly measuring the key indicators will keep you focused to drive growth.
43 min
Why Your Marketing is Killing Your Business, and What to do About it
Minal Sampat, National Speaker & Best-Selling Author
An optimal marketing strategy and an adept team are inevitable to drive growth consistently. In this webinar, Minal Sampat, the dental marketing expert, explains how and why your marketing is killing your business and how to get it fixed.
58 min
Building an Investment Grade Practice
Victoria Peterson Ssd, CEO, Productive Dentist Academy
In this webinar, Victoria Peterson talks about building an investment-grade practice and figuring out where you are at in your business lifestyle. Learn all about managing the cash flow efficiently throughout the different stages of business maturity.
57 min
Decoding Bundled Insurance Plans
Chad Hendricks, Owner, Clear Choice Consulting
Maria Fuertes and Chad Hendricks talk about DeNovo insurance. The questions being answered include which plan should you accept, how to go about contracting and negotiating those plans and credentialing. Also, the webinar gives you insights into how to strategically choose insurance plans to bring in patients.
43 min
Make Benefits Your Friend
Maria Fuertes, CareStack Practice Heroes
Maria Fuertes along with our practice heroes talks about the importance of eligibility checks, exclusions, and limitations, primary and secondary benefits, and plan fee schedule assignments in detail in this webinar.
54 min
Creating Understanding and Relief Within the Dental Team
Dr. Laura Mach, Certified Life Coach at Love Your Practice
In this webinar, Dr. Laura Mach is helping dental practice owners and staff handle their feelings around their practice. It is an interactive session in which she talks about dealing with the frustration of not being understood even when heard, interrupted while talking, and how to ease it out constructively.
61 min
How to Engage Millennial Team Members
Eric Roman, Founder, joyFULL People
In this webinar, Dr. Eric Roman provides valuable insights on helping your dental team build a positive work culture on how to connect with millennial employees and align them with your shared vision.
61 min
Systemize Your Patient Experience with Dr. Paul Etchison
Dr. Paul Etchison DDS, FICOI, FAGD
In this webinar, Dr. Etchison will share his tried and tested system for creating the kind of patient experience that will grow a practice organically through referrals. Learn about the importance of branding and touchpoints, how to create your script for your “play”, and how to use little strategies that get big results to generate 5-star reviews, referrals, and better case acceptance.
62 min
Insights Into Scaling Your Dental Practice
Perrin DesPortes Co-Founder & Partner, Tusk Partners & Diwakar Sinha Partner, Tusk Partners
Dental practices looking to expand their services face a multitude of hurdles. Learn how to scale your practice in this webinar.
62 min
Fiscal Update For Dentists: Q&A Session With Industry Experts
Mike White, Eddie Geraghty & Tarek Aly
It’s time to get your practice ready to meet the financial changes for the upcoming year, but where do you begin? In this webinar, our panel of industry experts discuss the budgeting and trends for 2021 as the patient numbers rebound and the dental market wakes up to a new normal.
58 min
The Road To Dental Practice Administration And Leadership
Geri Gottlieb & Teresa Duncan President, Odyssey Management Inc.
If you are striving to instill a positive momentum in your business, smarter handling of the practice administration and management is where you need to place your bets. Join practice management coach, Geri Gottlieb, as she explains how to mantle leadership roles at your practice.
34 min
Ignite Your New Patient Acquisition To Finish The Year Strong
Lynne Leggett CEO, Victory Dental Management & Teresa Duncan President, Odyssey Management Inc.
Re-imagining practice management with patient-centered focus is the way ahead for any dental practice planning to scale up. Take back from this webinar, how to meaningfully engage your patients by streamlining practice workflow and ensuring a wholesome experience before, during, and after the visit.
60 min
Closing The Gap Between You And Your Patients
Lynne Leggett CEO, Victory Dental Management & Teresa Duncan President, Odyssey Management Inc.
Re-imagining practice management with patient-centered focus is the way ahead for any dental practice planning to scale up. Take back from this webinar, how to meaningfully engage your patients by streamlining practice workflow and ensuring a wholesome experience before, during, and after the visit.
61 min
Zero Turnover Is Possible: It’s All About Leadership
Dr. Paul Etchison DDS, FICOI, FAGD & Teresa Duncan President, Odyssey Management Inc.
It takes a lot to run a practice by efficiently managing your team, working with insurance companies, and providing your patients with the best possible experience. Learn more from this webinar on how to create a productive and profitable dental practice through immediately implementable strategies.
59 min
What Top Dental Practices Do To Increase Case Acceptance
Angela Davis-Sullivan & Teresa Duncan President, Odyssey Management Inc.
Increasing the case acceptance rate not only impacts your practice revenue but also substantially improves your patient acquisition rate, providing you with opportunities to attend more dental cases. However, getting patients to accept the treatment plans can be challenging and tiring.
58 min
5 Steps To More New Patients, Close More Cases, And Get Paid Up Front!
Dr. Jeff Palmer & Teresa Duncan President, Odyssey Management Inc.
With an ideal case presentation, you can close more big cases by increasing your collections in 30 days or less! Listen to our industry experts on how to help your patients without being pushy, with a totally predictable system for case presentations.
63 min
Strategic Insurance Management
Teresa Duncan President, Odyssey Management Inc.
Handling insurances have been a real pain for dental practices over the past few years. Learn from the expert on how to push back your outdated insurance systems and focus on taking your revenue cycle to the next level of operational efficiency.
62 min
Accessing Stimulus Funds: Considerations For Dentists
Mike White & Eddie Geraghty
Many dental practices are looking for solutions to overcome stressed financial performance and weakened balance sheet positions. Learn how to fast-track the growth of your practice from its current state: understanding the cash flow impact, reducing overhead expenses, and accessing new reimbursements.
64 min
Trends And Best Practices To Increase Your Patient Collections
Julie Jenkins, Priscilla Pennington & Jim Gerson
Managing patient collections is hard but super rewarding. Listen as experts talk on how implementing the best performing patient collections strategy allows practices to quickly improve patient experience building more meaningful patient-practice relationships.
51 min
