CS Conversations
Australia’s only Dental AI powered VoIP Phone System
With CS Conversations, you can convert more inquiries into appointments, track and improve staff performance and clearly understand which of your marketing channels are offering you the most profitable patients.
VoIP Phones With No Minimum Contract Terms
AI powered business phones with no dreadful contract terms that forces offices into signing multi-year contracts that come along with expensive penalty clauses.
First of Its Kind AI Powered Telephony
Built-in AI transcribes calls, takes notes, and tracks action items—so you can stay focused on the patient experience.
Call and SMS From the Same Number
Your front office teams can call and message new inquiries and existing patients from the same number.
Ready to Boost Your New Patient Growth?
Use the link below to schedule a demo with our team to learn more about CS Conversations.
Everything You Need in a Easy to Use Business Phone System
Powerful VoIP business phone system that gives you everything you need to convert more callers into patients, increase front office efficiency and stay connected with your patients.
Reduce Your Overheads
Transcribe Speech to Text in Real-Time
CS Conversations utilizes automated speech recognition software to transcribe your calls as they’re happening and identify the purpose and outcome of every incoming and outgoing call.
Automate Missed Call Responses via Text Messages
Analyze voicemails using AI and automatically send personalized text messages to patients to re-engage them
Automatically Summarise Call Notes
Gain hours each week by automatically summarising call notes so your staff can spend less time logging information and more time helping patients.
Track Staff Performance and Improve the Conversion Rates
Automatically Score Every Call Against Pre-designed Metrics
Automatically assign a score to each call based on a pre-set scorecard that grades staff performance on various stages of patient interaction like call opening, building rapport, removing objections, and booking an appointment.
Track Staff Performance and Identify Areas for Improvement
Discover common points of friction while handling patient interactions and coach your front office staff to deliver seamless customer experiences that consistently boost new patient growth.
Leverage Call Insights to Grow Your Revenue
Learn why patient inquiries are not getting converted into appointments, spot longer-than-usual hold times, and track historical trends to boost both individual and team performance.
The data migration was seamless, and the CareStack team provided excellent onboarding and training. Our staff loves the smoother workflows, patient iPads, and easier treatment planning. CareStack exceeded our expectations, and the team was fantastic!
CareStack transformed our practice by resolving migration challenges and offering ongoing training as the software evolves. It's removed many previous pain points, and our team now benefits from unique features that make daily operations smoother.
