Lab Case Management
Electronic Dental Lab Case Management Software
Lab case tracking is an important function that every dental practice management system (PMS) should provide. Tracking the current status of your lab orders helps practices optimise workflows, ensuring quality patient care, and maintaining organisation.
CareStack offers a comprehensive built-in lab case tracking module. This module helps ensure that every lab-related task (from sending impressions to receiving completed restorations) is logged and tracked. This reduces the risk of lost or delayed lab work and improves the practice's overall efficiency. It also helps keep patients updated on the status of their lab orders, thereby improving patient satisfaction.
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large multi-site practices and still affordable for single-location dental practices. Choose CareStack!
Key Benefits
Why Practices Love CareStack's Dental Lab Case Management
Improved patient satisfaction through prompt communication and regular updates.
Better reporting is enabled by consolidating and linking lab, patient, and appointment information.
Better quality assurance with timely tracking and analysis of orders.
Better processes with proper logging and tracking.
Better coordination among labs, patients, and team members.
Main Highlights
Lab Case Management for Modern Dental Practice Networks
Comprehensive Data Capture
- Add Multiple LabsCreate records for different labs to track orders from each lab differently.
- Add Detailed Lab CasesFor each case, add details including tooth numbers, tooth shades, Sent and Received dates, and cost.
- Link Cases to AppointmentsAttach lab orders to patient appointments so you can access the information in the diary and set up alerts and reminders.
Better Efficiency
- Case PrioritisationWith lab tracking, you can prioritise urgent cases or organise them by treatment timelines, thus allocating resources more effectively.
- Insurance and Billing IntegrationCareStack’s lab tracking system is integrated with insurance claims and billing, helping you properly associate costs with lab cases.
- Minimised Wait TimesWith CareStack Lab Tracking, you can ensure that cases are managed promptly, eliminating wait times or cancelled appointments for patients awaiting lab-created restorations or appliances.
FAQ
Does the lab tracking system send emails to labs?
No. The lab case-tracking module is included in the cost of CareStack's practice management platform.
No. The lab case tracking module can only be used to track orders internally. There is no communication to the labs from CareStack.
No. You add and manage any number of lab orders and lab cases using the CareStack lab tracking module.
support@carestack.com
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