Lab case tracking is an important function that every dental practice management system (PMS) should provide. Tracking the current status of your lab orders helps offices optimize workflows, ensuring quality patient care, and maintaining organization.
CareStack offers a comprehensive built-in lab case tracking module. This module helps ensure that every lab-related task—from sending impressions to receiving completed restorations—is logged and tracked. This reduces the risk of lost or delayed lab work and improves the overall efficiency of the practice. It also helps to keep patients updated with the status of their lab orders, thereby helping to improve patient satisfaction.
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Create records for different labs to track orders from each lab differently.
For each case, add details including tooth numbers, tooth shades, Sent and Received dates, and cost.
Attach lab orders to patient appointments so that you can access the information from the scheduler, and set up alerts and reminders.
With quick access to lab case information, you can keep the patients updated about their next appointment details.
By creating a complete log of every step, from when the case was sent to the lab, to when it was received back, you can control quality and processes better.
With the ability to manage different cases and lab timelines simultaneously, you can ensure that no case falls through the cracks.
With lab tracking, you can prioritize urgent cases or organize cases based on treatment timelines, thus allocating resources more effectively.
CareStack’s lab tracking system is integrated into insurance claims and billing, helping you associate the costs with lab cases appropriately.
With CareStack Lab Tracking, you can ensure that cases are managed promptly, eliminating wait times or canceled appointments for patients awaiting lab-created restorations or appliances.
CareStack's all-in-one platform contains many additional related features, including:
Retrieve, store, and display relevant patient information with integrated Charting.
Customize treatment options and submit for patient acceptance with Treatment Planning.
Check for eligibility and receive responses within seconds with Insurance Verification.