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Lab Case Management

Electronic Dental Lab Case Management Software

Lab case tracking is an important function that every dental practice management system (PMS) should provide. Tracking the current status of your lab orders helps offices optimize workflows, ensuring quality patient care, and maintaining organization.

CareStack offers a comprehensive built-in lab case tracking module. This module helps ensure that every lab-related task from sending impressions to receiving completed restorations is logged and tracked. This reduces the risk of lost or delayed lab work and improves the overall efficiency of the practice. It also helps to keep patients updated with the status of their lab orders, thereby helping to improve patient satisfaction.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Two lab technicians in white coats review a tablet. A notification reads, "Lab Case Added Successfully." Pricing details are displayed.

Key Benefits

Why Practices Love CareStack’s Dental Lab Case Management

Better patient satisfaction due to prompt communication and regular updates.

Better reporting due to consolidation and linkage of lab, patient, and appointment information.

Better quality assurance with timely tracking and analysis of orders.

Better processes with proper logging and tracking.

Better coordination with labs, patients, and staff members.

Main Highlights

Lab Case Management for Modern Dental Practice Networks

Dental appointment form filled out for Tina, Francis, age 27, with lab case details and a success notification at the top.
A computer screen displaying a lab case management interface with filters for due date, location, and show lab cases.
Dentist discussing treatment plan with a patient in a dental office, displaying costs on a digital tablet.
Dental appointment form filled out for Tina, Francis, age 27, with lab case details and a success notification at the top.

Comprehensive Data Capture

  • Add Multiple LabsCreate records for different labs to track orders from each lab differently.
  • Add Detailed Lab CasesFor each case, add details including tooth numbers, tooth shades, Sent and Received dates, and cost.
  • Link Cases to AppointmentsAttach lab orders to patient appointments so that you can access the information from the scheduler, and set up alerts and reminders.
A computer screen displaying a lab case management interface with filters for due date, location, and show lab cases.

Better Accountability

  • Patient CommunicationWith quick access to lab case information, you can keep the patients updated about their next appointment details.
  • Audit TrailBy creating a complete log of every step, from when the case was sent to the lab, to when it was received back, you can control quality and processes better.
  • Multi-Lab CoordinationWith the ability to manage different cases and lab timelines simultaneously, you can ensure that no case falls through the cracks.
Dentist discussing treatment plan with a patient in a dental office, displaying costs on a digital tablet.

Better Efficiency

  • Case PrioritizationWith lab tracking, you can prioritize urgent cases or organize cases based on treatment timelines, thus allocating resources more effectively.
  • Insurance and Billing IntegrationCareStack’s lab tracking system is integrated into insurance claims and billing, helping you associate the costs with lab cases appropriately.
  • Minimized Wait TimesWith CareStack Lab Tracking, you can ensure that cases are managed promptly, eliminating wait times or canceled appointments for patients awaiting lab-created restorations or appliances.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

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Do I have to pay extra for the lab case tracking software?
No. The lab case tracking module is bundled into the cost of CareStack’s practice management platform.
Does the lab tracking system send emails to labs?
No. The lab case tracking module can be used only to keep track of orders internally. There is no communication to the labs from CareStack.
Is there a limit on the number of labs that can be managed?
No. You add and manage any number of lab orders and lab cases using the CareStack lab tracking module.
More questions?Contact us at
support@carestack.com
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CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.

Dan Katz

CEO, Plum Dental Group

“When we buy new practices and onboard them, we can see how quickly we are able to bring down the outstanding AR.”
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