Lab Case Management
Electronic Dental Lab Case Management Software
Lab case tracking is an important function that every dental practice management system (PMS) should provide. Tracking the current status of your lab orders helps offices optimize workflows, ensuring quality patient care, and maintaining organization.
CareStack offers a comprehensive built-in lab case tracking module. This module helps ensure that every lab-related task from sending impressions to receiving completed restorations is logged and tracked. This reduces the risk of lost or delayed lab work and improves the overall efficiency of the practice. It also helps to keep patients updated with the status of their lab orders, thereby helping to improve patient satisfaction.
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Key Benefits
Why Practices Love CareStack’s Dental Lab Case Management
Better patient satisfaction due to prompt communication and regular updates.
Better reporting due to consolidation and linkage of lab, patient, and appointment information.
Better quality assurance with timely tracking and analysis of orders.
Better processes with proper logging and tracking.
Better coordination with labs, patients, and staff members.
Main Highlights
Lab Case Management for Modern Dental Practice Networks




Comprehensive Data Capture
- Add Multiple LabsCreate records for different labs to track orders from each lab differently.
- Add Detailed Lab CasesFor each case, add details including tooth numbers, tooth shades, Sent and Received dates, and cost.
- Link Cases to AppointmentsAttach lab orders to patient appointments so that you can access the information from the scheduler, and set up alerts and reminders.

Better Accountability
- Patient CommunicationWith quick access to lab case information, you can keep the patients updated about their next appointment details.
- Audit TrailBy creating a complete log of every step, from when the case was sent to the lab, to when it was received back, you can control quality and processes better.
- Multi-Lab CoordinationWith the ability to manage different cases and lab timelines simultaneously, you can ensure that no case falls through the cracks.

Better Efficiency
- Case PrioritizationWith lab tracking, you can prioritize urgent cases or organize cases based on treatment timelines, thus allocating resources more effectively.
- Insurance and Billing IntegrationCareStack’s lab tracking system is integrated into insurance claims and billing, helping you associate the costs with lab cases appropriately.
- Minimized Wait TimesWith CareStack Lab Tracking, you can ensure that cases are managed promptly, eliminating wait times or canceled appointments for patients awaiting lab-created restorations or appliances.
FAQ
Why CareStack Is the Best Dental Practice Management Software
support@carestack.com
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CEO, Plum Dental Group