CareStackCareStack

Multi-Site Dental Practices

Centralise, Standardise and Automate

Multi-site dental practices need enterprise capabilities to seamlessly manage multiple practices, centralise operations and streamline operational efficiency to reduce the administrative overheads per practice.

CareStack enables multisite dental practices to manage multiple locations and practitioners on a single unified cloud based platform, get a real time pulse on the business and drive financial, administrative and clinical improvements for better efficiency and productivity.

Best Rated Customer Support

Nothing makes us happier than seeing our customers succeed and build thriving practices.

4.9

out of 5
carestack overall rating
based on 1,400+ global reviews
High Performer Winter 2024
Momentum Leader Winter 2024
G2 Best Support Winter 2024
G2 Small Business High Performer Americas Winter 2024
G2 High Performer Americas Winter 2024

Scale Efficiently

Unify and Scale Your Operations

Using multiple software tools to manage your enterprise is cumbersome and costly. CareStack unifies your organisation, centralises operations, reduces overheads per practice and eliminates redundant manual labor.

Connect Your Organisation
Features Included
Multi-practice ManagementUser AdministrationAudit TrailsAPI Portal

Connect Your Organisation

  • Manage All Your Practices from One Place

    Set up and manage multiple locations from a single interface to bring your entire organisation under one roof.

  • Safe and Secure Data Access on the Cloud

    Your data is safely protected in Enterprise grade Microsoft Azure cloud servers with advanced intrusion detection and encryption.

  • Connect CareStack with Your Favorite Tools

    Integrate with other third party applications used in your enterprise using our open API programme.

Centralize Your Operations
Features Included
Fee ManagementMulti-Site Diary ManagementAutomated CommunicationCall Center Management AI Dental CRM System Preferences

Centralise Your Operations

  • Centrally Manage Your Preferences

    Centrally manage locations, groups of locations, users and system preferences for scheduling, clinical, patient engagement and billing.

  • Set up and Operate a Centralised Call Center

    Centralise call handling across practices and leverage AI to analyse the conversations and improve staff performance.

  • Automate Redundant Tasks

    Automate repetitive tasks like routine patient communications, payment reminders, organisational announcements etc ...

Consolidate Your Data
Features Included
Enterprise DashboardsGoal SettingDashboards Scorecards Trend AnalysisOpportunity MinerHuddle boardsReports

Consolidate Your Data

  • Aggregate Data Across Your Practices

    All your enterprise data across all practices and providers - patient, appointment, treatment, financial and operational - is at your fingertips.

  • Optimise Operations with Real-Time Insight

    Get real-time insight around areas to optimise with easy to interpret reports, customisable dashboards, scorecards and trend analysis.

  • Uncover Hidden Revenue Opportunities

    Uncover hidden revenue opportunities using opportunity miners, huddle boards and actionable patient lists.

Standardize Clinical Workflows
Features Included
ChartingTreatment PlanningPerio Chart AI Voice NotesReferral ManagementDigital Imaging

Standardise Clinical Workflows

  • Streamline Clinical Documentation

    Create a consistent clinical experience across practices using templated clinical notes that trigger automatically based on preset conditions.

  • Capture Notes with Voice Dictations

    With AI assisted voice notes, ensure that your clinical team is not wasting valuable time on clinical documentation.

  • Seamlessly Manage Referrals

    Manage inbound and outbound patient referrals and close the loop with automated notifications.

Provide consistent patient experience
Features Included
AI PhonesIntegrated ChatbotReputation ManagementOnline SchedulingOnline formsOnline PaymentsPatient PortalPatient KioskAppointment RemindersCampaigns2-way SMSMembership PlansPayment Plans

Provide Consistent Patient Experience

  • Unify Your Patient Experience

    Consolidate and unify your patient experience with one solution for all the practices to create a streamlined experience across your entire brand.

  • Personalise the Patient Experience

    From online booking to contactless payments, offer your patients a consistent experience while interacting with any of your practices.

  • Convert More Callers into Patients

    Analyse phone calls with real-time call transcriptions and AI-driven opportunity notifications to increase new patient growth.

Enterprise Implementation

From setting up the goals to analysing post implementation metrics, we will work with you to generate maximum ROI on your investment.

DSO Expertise

DSO Expertise

Implementation specialists with deep experience in group dentistry and DSO operations management.

Enterprise Methodology

Enterprise Methodology

Drive end to end business transformation with our enterprise software implementation process.

Flexible Support

Flexible Support

Concierge-like service to ensure your users are making the most of all the capabilities of the solution.

Testimonials

What Dentists Say About CareStack?

Don't just take our word for it. Hear what our beloved customers have to say.

Dr Toheed Hamid
full-star-ratingfull-star-ratingfull-star-ratingfull-star-ratingfull-star-rating

Definitely been an experience. A very positive one. Of course, with any new software, we need help in terms of how to go about the workflow. And the support that we've received from CareStack has been exceptional.

Dr Toheed Hamid

Principal Dentist Bristol Dental Sedation and Implant Clinic

Bristol Dental
laurie
full-star-ratingfull-star-ratingfull-star-ratingfull-star-ratingfull-star-rating

I've looked at a couple of different options, traditional, cloud based, and for me, CareStack checks out most of the boxes for what I really wanted to achieve. And the combination with the CS Conversation system is unbelievable. Nothing I've ever seen before.

Laurie Stumper

Dr Laurie | Restorative, Cosmetic & Implant Dentistry Bristol

Frequently Asked Questions

For queries contact
support@carestack.com

Why should I choose CareStack over another software?

In all candor, we can’t answer this question without knowing more about your business. Some of what our clients say is focused on the following: reducing software subscriptions, gaining flexibility to manage the practice, centralising important business functions while giving team members the ability to work from anywhere. Book a short meeting so we can see if CareStack is a good fit for you.

What are the various pricing options available?

CareStack is a monthly subscription service. We can work with your practice regardless of whether you want a per provider, per location, or per user pricing model.

Are there any setup fees or long-term contracts?

There are set-up fees related to implementation and possible conversion of data from a prior practice management software. Once you are up and running, CareStack is a month to month service. Most agreements can be canceled with 30 days notice.

How can I get my existing data imported?

This is our jam! Rest assured, we can transition your data from a wide array of current dental practice management software platforms from the widely known to the more esoteric. Our white glove implementation and data conversion teams will work in close concert with your practice to ensure the timely and accurate transfer of your data.

How long does it take to implement?

Most existing practices prefer to go from agreement signing to “Live” in CareStack within a 60 day period. “De Novo” practices where there is no transfer of data can go live in the matter of just a few weeks. Multi-location practices often take a little longer at the preference of their teams.