Lab Case Management

Electronic Dental Lab Case Management Software

Lab case tracking is an important function that every dental practice management system (PMS) should provide. Tracking the current status of your lab orders helps offices optimize workflows, ensuring quality patient care, and maintaining organization.

CareStack offers a comprehensive built-in lab case tracking module. This module helps ensure that every lab-related task—from sending impressions to receiving completed restorations—is logged and tracked. This reduces the risk of lost or delayed lab work and improves the overall efficiency of the practice. It also helps to keep patients updated with the status of their lab orders, thereby helping to improve patient satisfaction.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large multi-site practices and still affordable for single-office dental practices. Choose CareStack!

Best Rated Customer Support

Nothing makes us happier than seeing our customers succeed and build thriving practices.

4.9

out of 5
carestack overall rating
based on 1,400+ global reviews
High Performer Winter 2024
Momentum Leader Winter 2024
G2 Best Support Winter 2024
G2 Small Business High Performer Americas Winter 2024
G2 High Performer Americas Winter 2024

Features

Electronic Dental Lab Case Management Software Features

Comprehensive Data Capture

Comprehensive Data Capture

  • Add Multiple Labs

    Create records for different labs to track orders from each lab differently.
  • Add Detailed Lab Cases

    For each case, add details including tooth numbers, tooth shades, Sent and Received dates, and cost.
  • Link Cases to Appointments

    Attach lab orders to patient appointments so that you can access the information from the scheduler, and set up alerts and reminders.
Better accountability

Better Accountability

  • Patient Communication

    With quick access to lab case information, you can keep the patients updated about their next appointment details.
  • Audit Trail

    By creating a complete log of every step, from when the case was sent to the lab, to when it was received back, you can control quality and processes better.
  • Multi-Lab Coordination

    With the ability to manage different cases and lab timelines simultaneously, you can ensure that no case falls through the cracks.
Better Efficiency

Better Efficiency

  • Case Prioritization

    With lab tracking, you can prioritize urgent cases or organize cases based on treatment timelines, thus allocating resources more effectively.
  • Insurance and Billing Integration

    CareStack’s lab tracking system is integrated into insurance claims and billing, helping you associate the costs with lab cases appropriately.
  • Minimized Wait Times

    With CareStack Lab Tracking, you can ensure that cases are managed promptly, eliminating wait times or canceled appointments for patients awaiting lab-created restorations or appliances.

Benefits of Electronic Dental Lab Case Management Software

Frequently Asked Questions

For queries contact
support@carestack.com

Do I have to pay extra for the lab case tracking software?

No. The lab case tracking module is bundled into the cost of CareStack’s practice management platform.

Does the lab tracking system send emails to labs?

No. The lab case tracking module can be used only to keep track of orders internally. There is no communication to the labs from CareStack.

Is there a limit on the number of labs that can be managed?

No. You add and manage any number of lab orders and lab cases using the CareStack lab tracking module.