DentCare Now, led by Dr. Johnson, transitioned from Tab32 to CareStack. This case study explores challenges, solutions, and benefits.
Dr. Johnson scuffled with issues like inaccurate reporting, delayed or rejected claims, and an escalating accounts receivable bucket. The limitations of her previous software, Tab32 slowed the implementation of effective workflows to address these challenges.
Upon recommendations from her marketing team and fellow practice owners, Dr. Johnson turned to CareStack. After thorough research and understanding its capabilities, she was convinced it was the right solution to diagnose and rectify her operational challenges.
With CareStack's comprehensive suite of features, Dr. Johnson revolutionized her practice's workflows. The results were evident:
Our office dynamics transformed post ...
the CareStack integration. We could cater to more patients efficiently and our production nearly doubled. The collections also saw a substantial improvement”
CareStack’s training team worked with DentCare Now to identify the different user groups to create customized training plans for each group.
Users were provided a trial environment to try and learn workflows by themselves and gain confidence.
CareStack University
Generic Training Plans don’t work. Training users specifically for their functional roles significantly improves their confidence and readiness to switch to a new system.
CareStack’s training team worked closely with DentCare Now to design and implement training and onboarding plans
Identify project champions at DentCare Now to create the optimal transition plan
Clean up unwanted data including old fee schedules and plans
Office users were able to validate the data in a test environment of CareStack
Transform your dental practice management with ease using our intuitive user interface and extensive resources for seamless onboarding. Experience hassle-free onboarding and elevate your practice to new heights.