2-way SMS

Online Dental Text Messaging Software

Now dental practices can easily utilize text messaging to elevate patient communication. Almost 9 out of 10 customers want the option to engage via text, and dental patients are no different! CareStack's two-way texting allows you to communicate with your patients in a way that is easy & accessible, launching the texting conversation directly from the home screen or the individual patient's profile.

Sending SMS text messages can streamline communications in a number of instances, such as new patient greetings, and appointment reminders,. CareStack also makes bulk communication easy—simply select your criteria to create a list, then send a text to the identified patients.

Patients can also easily opt-out of text messages in favor of email or phone calls.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large multi-site practices and still affordable for single-office dental practices. Choose CareStack!

Best Rated Customer Support

Nothing makes us happier than seeing our customers succeed and build thriving practices.

4.9

out of 5
carestack overall rating
based on 1,400+ global reviews
High Performer Winter 2024
Momentum Leader Winter 2024
G2 Best Support Winter 2024
G2 Small Business High Performer Americas Winter 2024
G2 High Performer Americas Winter 2024

Features

Advanced Dental Text Messaging Features

Delivery Options

Delivery Options

  • Time of Delivery

    CareStack gives you the option to set the time frame a text is delivered.
  • Date of Delivery

    CareStack gives you the option for the days the text is sent and to opt-out specific days.
  • Filter By Patients

    CareStack allows settings to send to one or multiple patients.
Easy Templates

Easy Templates

  • Text Templates

    These messages can include standard text, images, and details populated directly from the patient record -like name or appointment date.
  • Specific Templates

    Text templates to send a text If you would like your patients to fill out their paperwork before their appointment, you can send a text to do so.
  • Promotional & Recurring Text

    CareStack gives you the ability to set up one time text or recurring texts as well as one patient or multiple patients for delivery.
Promotional & Recurring Text Templates

Promotional & Recurring Text Templates/Campaigns

  • Promotional Text/Campaigns

    Texts that are set up as a one time campaign.
  • Recurring Text/Campaigns

    Texts that are sent on a recurring basis.
  • Filter By Patients

    CareStack allows settings to send to one or multiple patients.
Text Template Lists

Text Template Lists

  • Lists

    You can view the text templates you have created and add new templates.
  • Filter the Lists

    You can filter the lists by date,description, campaign type and creator.
  • Monitor Lists

    Carestack will allow you to view progress on your text templates campaigns sent.
Patient Engagement Overview Page

Patient Engagement Overview Page

  • Performance View

    CareStack's landing page for Patient Engagement gives you a view of how your text campaigns are performing.
  • Patient Engagement Overview Page

    CareStack's Patient engagement landing page includes multiple views of all patient engagement including text, email, voice engagement, post card, etc.
  • Monitor Lists

    CareStack will allow you to view progress on your text templates campaigns sent.

Benefits of Dental Text Messaging

Frequently Asked Questions

For queries contact
support@carestack.com

Does the text messaging view look like a text on your phone on your desktop?

Yes the view on your desktop will mimic just as it would look like if you are texting on your mobile device.

Can I set up a text message to go out at a later date and time?

Yes CareStack has multiple filter options to set up one time or recurring texts.

Can I text one individual patient right from my main screen?

Yes CareStack has a modern platform so you can communicate by text with one patient while still having a clear view of your schedule, patient accounts, etc.

Do confirmation texts from patients automatically confirm the patient's appointment in the schedule?

Yes when a patient confirms via text it will confirm in the schedule automatically.