Dental Text Messaging
Online Two-way Patient Texting Software
Now dental practices can easily utilize text messaging to elevate patient communication. Almost 9 out of 10 customers want the option to engage via text, and dental patients are no different! CareStack's two-way texting allows you to communicate with your patients in a way that is easy & accessible, launching the texting conversation directly from the home screen or the individual patient's profile.
Sending SMS text messages can streamline communications in a number of instances, such as new patient greetings, appointment reminders, payment reminders, and other patient notifications. CareStack also makes bulk communication easy—simply select your criteria to create a list, then send a text to the identified patients.
Patients can also easily opt-out of text messages in favor of email or phone calls.
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!
Key Benefits
Why Practices Love CareStack’s Text Messaging
Texting is built into CareStack, eliminating 3rd party vendors.
If you would like to send out a mass text message to a large number of patients, CareStack has an easy way for you to do this from the Patient Lists.
If you would like your patients to fill out their paperwork before their appointment, you can send a text to do so.
Texting option has 160 characters for messaging and will be split into multiple messages if you happen to go over.
CareStack makes it simple to view patients' text messages from anywhere by navigating to the message icon at the top of your screen.
Main Highlights
Text Messaging for Modern Dental Practice Networks
Delivery Options
- Time of DeliveryCareStack gives you the option to set the time frame a text is delivered.
- Date of DeliveryCareStack gives you the option for the days the text is sent and to opt-out specific days.
- Filter By PatientsCareStack allows settings to send to one or multiple patients.
Easy Templates
- Text TemplatesThese messages can include standard text, images, and details populated directly from the patient record -like name or appointment date.
- Specific TemplatesText templates to send a text If you would like your patients to fill out their paperwork before their appointment, you can send a text to do so.
- Promotional & Recurring TextCareStack gives you the ability to set up one time text or recurring texts as well as one patient or multiple patients for delivery.
Promotional & Recurring Text Templates/Campaigns
- Promotional Text/CampaignsTexts that are set up as a one time campaign.
- Recurring Text/CampaignsTexts that are sent on a recurring basis.
- Filter By PatientsCareStack allows settings to send to one or multiple patients.
Text Template Lists
- Lists You can view the text templates you have created and add new templates.
- Filter the Lists You can filter the lists by date,description, campaign type and creator.
- Monitor ListsCarestack will allow you to view progress on your text templates campaigns sent.
Patient Engagement Overview Page
- Performance ViewCareStack's landing page for Patient Engagement gives you a view of how your text campaigns are performing.
- Patient Engagement Overview PageCareStack's Patient engagement landing page includes multiple views of all patient engagement including text, email, voice engagement, post card, etc.
- Monitor ListsCareStack will allow you to view progress on your text templates campaigns sent.
FAQ
Why CareStack Is the Best Dental Practice Management Software
support@carestack.com
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CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.
CEO, Plum Dental Group