Dental Offices can gain significant advantages by moving away from paper statements to electronic statements. Paper statements take time to print and mail, which in turn delays the time it takes for patients to receive them and, consequently, delays the final payment. This can negatively impact the office’s cash flow. That is why CareStack comes integrated with electronic statements to accelerate your collections.
Electronic statements can be triggered for individual patients or in bulk for a large set of patient records. You can also filter patient records against specific criteria before generating electronic statements against them. You can also add additional text to your email statements as needed. This gives your office total control over who gets statements at what time.
Once you have generated the statements you can send them at the click of a button instantly. Your patients will receive an email notification asking them to log into a secure portal to view their balances and details. This ensures that Protected Health Information (PHI) is not compromised and complies with HIPAA regulations.
Once patients log in, they can see their balances and can proceed to pay online immediately. The payment process is fully secure and compliant with regulations, and the money hits the bank account of the practice almost instantly, reducing a process that earlier took days into mere minutes.
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You can set up and send electronic statements to individual patients or a group of patients as per your requirement.
You can use a number of criteria including patient demographics, outstanding balance information, aging, and more to create patient record sets, that can then be used for electronic statement transmission.
Whether you use a print-and-mail vendor or do it yourself, sending printed statements is cumbersome and time-consuming. With electronic statements, you can save valuable staff time and increase practice efficiency.
Electronic statements can be transmitted in one click from CareStack, and the notifications reach the patient email inbox immediately.
Patients can open the patient portal and make payments against outstanding balances from their computers or mobile phones as soon as they see the email. No need to install any new apps, or write checks and send them back.
Patient payments made online are remitted to the bank account of the practice almost instantly. This reduces the overall time to collect and increases the predictability of cash flow.
By sending an email notification, and not the entire balance information in the email, CareStack helps you comply with regulations to protect PHI without sacrificing efficiency and effectiveness.
Patient online payments are secured with CSPay and comply with all required regulations to ensure a hassle-free payment experience for patients.
Practices can transmit statements instantly at the click of a button, and patients can view balances and complete payments in a couple more clicks, ensuring great convenience for all parties involved in the receivables management process.
CareStack's all-in-one platform contains many additional related features, including: