CareStackCareStack

Insurance Claims Management

Online Insurance Claims Management Software

Insurance claims management is an essential part of a dental practice's financial success, and prompt billing to insurance carriers should be a key part of the A/R cycle for any provider.

With CareStack's tools, manage all your claims pending payment in real-time, track claim statuses in your software, and eliminate the need to print separate reports or process them manually. It also eliminates the need to create external spreadsheets for your team. This, in turn, increases efficiency and avoids duplication of efforts to follow up on claims and receive insurance payments.

With a direct link to the clearinghouse, insurance claims submission and status updates are included, and there is no need for an additional login and password to review claims.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Smiling dentist in a lab coat holding a tablet. Icons show "Pending Payments" and "Claims" with progress bars and numbers.

Key Benefits

Why Practices Love CareStack’s Insurance Claims Management

Increased insurance collections.

Reduce turnaround time. Avoid claims aging past 90 days from DOS.

Save time and money by utilizing a modern approach to your AR.

Avoid costly delays due to errors and omissions of claim information.

Prevent non-collection due to Timely filing issues.

Claims automatically update with the statuses from the clearinghouse eliminating the need to manage your PMS and the clearinghouse portal separately.

ERA automated posting available for Electronic Funds Transfer payments.

Main Highlights

Insurance Claims Management for Modern Dental Practice Networks

Smiling dentist in a white coat holding a tablet, with a computer screen showing insurance claim details in the foreground.
Two dental professionals in scrubs review a tablet. Overlaid text shows patient and insurance balances, and a profile with billing details.
Smiling dentist in a white coat shows a tablet to a patient. Overlay displays claims status: 6 new, 12 submitted.
A healthcare professional discusses insurance claim status with a patient. A tablet screen shows "Claim In Progress" highlighted.
A dentist and hygienist review information on a tablet in a medical office, with icons showing "Pending Payments" and "Aging Period" options.
Smiling dentist in a white coat holding a tablet, with a computer screen showing insurance claim details in the foreground.

Claims Module

  • Submit E-ClaimsBill insurance and receive status updates from the clearing house.
  • User-Friendly SetupSeparate tabs include Claims Pending, All Claims, Denied, On Hold, etc.
Two dental professionals in scrubs review a tablet. Overlaid text shows patient and insurance balances, and a profile with billing details.

Essential Monitoring

  • Reporting ToolView real-time data on current aging balances from insurance and patients.
  • Detailed SummariesView claims based on the Aging number of days with an active link to each patient’s ledger. A working list that allows users to navigate easily to any patient’s account if further review is needed.
Smiling dentist in a white coat shows a tablet to a patient. Overlay displays claims status: 6 new, 12 submitted.

Powerful Analytics

  • Examine KPIsAccess the information available for insurance aging totals.
  • Collections PerformanceAnalytic Dashboard includes KPIs directly related to Insurance codes, Pending claim creation, or Claims pending submission.
  • Actionable InsightsHelp determine a call to action for your management team.
A healthcare professional discusses insurance claim status with a patient. A tablet screen shows "Claim In Progress" highlighted.

Claim Flags

  • Quick AccessUtilize claim flags to be able to review progress and status easily from the claims module.
  • Customized NotificationsAdd new flags to your system to gain insight into how your claims are being processed.
A dentist and hygienist review information on a tablet in a medical office, with icons showing "Pending Payments" and "Aging Period" options.

Claim Filters

  • Filter By Last Status UpdateSort and reorganize claims pending payment to identify older/newer claims.
  • Filter By AgingSort pending claims by Aging number of days to quantify the current number of claims that meet the selected criteria.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

View All Queries->
Does CareStack have a separate fee for the claims to be sent electronically?
No! No additional fees or charges are required when using CareStack Insurance Claims Management.
Do I have the ability to send electronic attachments with my claim?
Yes. In fact, the module organizes the claims based on codes that require attachments in the Documents Pending area and allows you to work on all the claims that require attachments from a single section.
Do I need to use a separate clearinghouse portal to address any claims that need attention?
No, your claim management efforts can be centralized on CareStack
I am an OON provider and I submit claims only as a courtesy. Does CareStack support OON providers with customized tools to send the claims and close them as soon as the carrier receives them?
Yes. Many of our clients are specialists or OON providers that collect upfront. CareStack provides them the ability to submit their claims as a courtesy to their patients and to close the claims as per their internal protocol.
More questions?Contact us at
support@carestack.com
full-star-ratingfull-star-ratingfull-star-ratingfull-star-ratingfull-star-rating

Trusted by 3000+ Dental Practices

CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.

Why the Smartest Dentists are Switching to CareStack

CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.

Dan Katz

CEO, Plum Dental Group

“When we buy new practices and onboard them, we can see how quickly we are able to bring down the outstanding AR.”
Watch Testimonial