CareStackCareStack

Online Scheduling

Online Dental Scheduling Software

With CareStack, everything you need for online appointments is included in our all-in-one cloud software. Patients can view availability at their own convenience, with little to no interaction needed from team members.

Choose to allow appointment requests for existing patients, new patients, or both! (These requests require a confirmation from the office.) Or, choose to enable direct bookings, which will appear on your schedule without extra confirmation. For patients, it's a quick and intuitive process to find and select/request an appointment that is suitable for them.

And with multiple filters to set provider schedules and the types of treatment available, the practice has complete control over online scheduling.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Elderly man smiling while holding a smartphone, with icons for appointments and notifications in the background.

Key Benefits

Why Practices Love CareStack’s Online Scheduling

Accessible from your practice website or patient portal.

Send a link to book an appointment through email or text message campaigns.

Patients can choose their preferred location (if applicable).

New appointments booked online are indicated in the schedule.

Allows separate scheduling permissions for new vs. existing patients.

Main Highlights

Online Scheduling for Modern Dental Practice Networks

A dentist in a white coat uses a tablet with toggles for appointment notifications, insurance carrier, and appointment requests.
Calendar interface showing appointment requests for Greg Mathews and Haley Asher, with a schedule for Marienne and Abram Levin at 7-9 AM.
Smiling man using a smartphone, viewing a screen with options for updating contact information. Notification reads, "Appointment Reason Updated Successfully."
Map with red location pins and a dentist's appointment schedule for Dr. Patrick Hugh, showing times from 8:00 to 8:50 AM.
A dentist in a white coat uses a tablet with toggles for appointment notifications, insurance carrier, and appointment requests.

Scheduling Permissions

  • By Patient TypeSeparate settings for new patients and existing patients.
  • By Production type Assign a specific production type to available appointments, allowing only that type of appointment in that time slot.
  • Appointment BookingAllow appointment scheduling and appointments will appear directly in the practice’s schedule. (No action is needed to finalize the appointment.)
  • Appointment RequestPatients simply request an appointment that must be confirmed by the practice.
  • Enable or DisableChoose to enable or disable online booking, appointment requests, or both.
  • Insurance SettingsChoose to enable insurance carrier options, when applicable.
Calendar interface showing appointment requests for Greg Mathews and Haley Asher, with a schedule for Marienne and Abram Levin at 7-9 AM.

Notifications

  • Appointment RequestsAppointment request has been made CareStack gives you a notification on an icon on the left menu bar so your staff can manage the appointment requests.
  • Appointment BookedOnline appointments booked will have a dotted line around the appointment to indicate it was scheduled online.
Smiling man using a smartphone, viewing a screen with options for updating contact information. Notification reads, "Appointment Reason Updated Successfully."

Form Configuration

  • Configuration SettingsMultiple options allow you to choose what information is requested when patients book online.
  • Choose Your OptionsPhone number, address, insurance company, referral source etc.
Map with red location pins and a dentist's appointment schedule for Dr. Patrick Hugh, showing times from 8:00 to 8:50 AM.

Location Workflow

  • Location Level Choose to separate locations so they have different URL links, allowing patients to access only one location’s details as they book.
  • Account Level Settings Choose to keep all locations with a single URL, allowing patients to choose a location as they book. You'll see that link directly on this page.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

View All Queries->
What if we only want to allow new patients to book online?
CareStack has multiple setting features to allow you to control the type of appointment being booked.
How will the staff know an appointment has been booked online?
CareStack will highlight the online booked appointment on the scheduler so staff is aware that the appointment was booked online. CareStack will also indicate on your menu bar any new patient appointments booked to allow your staff to communicate with the new patient for any needed documents prior to appointment
Can we just allow an appointment request and not allow the patient to actually book an appointment?
Yes, CareStack has settings available to allow only appointment requests id that works best for your practice.
Can we control what information a new patient must complete when booking online?
CareStack has a configuration tab that gives you multiple options to control what you will require for a patient to complete when booking online.
More questions?Contact us at
support@carestack.com
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Trusted by 3000+ Dental Practices

CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.

Why the Smartest Dentists are Switching to CareStack

CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.

Dan Katz

CEO, Plum Dental Group

“When we buy new practices and onboard them, we can see how quickly we are able to bring down the outstanding AR.”
Watch Testimonial