Dental Payment Reminders

Online Dental Payment Reminders Software

When dental practices struggle to collect payments from patients, CareStack's all-in-one dental software offers built-in payment reminders. So don't pay third-party vendors for this functionality. With CareStack, easily create targeted lists based on selected criteria, then send payment reminders to effectively manage patient collections.

Notifications are automatically sent via email, text, or phone, reminding patients to pay their outstanding balances.

Late payments & non-payments are major challenges, but ones that can be overcome, so choose an integrated software that's easy and convenient to use for your team members.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Smiling woman holding a phone, with appointment confirmation and dental production stats displayed around her.

Key Benefits

Why Practices Love CareStack’s Payment Reminders

Extensive and customizable criteria to generate targeted patient batches.

Ability to collect from an individual or groups of patients.

Vast flexibility when personalizing outgoing text communication.

Less chasing to collect payments.

Main Highlights

Multi-Location Scheduling for Modern Dental Practice Networks

A man sitting on a couch smiles while looking at his phone. A notification about a dental invoice payment is displayed beside him.

Smiling woman at a desk using a laptop, with a graphic showing "Production & Collection $48K, Dentist, 48%" and a line chart.

Woman in a yellow hoodie smiling at her phone, with a screen notification about confirming a scheduled appointment.

Man smiling at phone, receiving a notification about expiring dental benefits worth $1,000, urging him to check availability for an appointment.

Quicker Turnaround

Tech-SavvyPatients increasingly prefer text communication instead of calls or mail, making texts far more likely to produce desired outcomes.
Mass SendSend voicemails or text message with a few clicks, instead of spending hours calling and leaving voicemails.
Cost SavingsNo costly stamps, envelopes, nor time required to stuff mail.

Office Productivity

Leading Edge of TechnologyModern technology communicates quality, and patients feel more confident in their dental care.
Quick & ConvenientOffers your patients a secure and quick way to pay.
Analytics & ReportingInstantly see payments made in response to reminders, and explore important metrics via analytics and reporting.

Patient Lists

Targeted, Not MassSend text messages reminders to subsets of patients based on your parameters, such as balance amount, date last contacted, etc.
Scheduled MessagesChoose the time interval between patients receiving the initial statement and a reminder.
Credit ManagementMessage patients with credit approval to schedule future appointments.

Customizable Messages

Create Urgency or ReliefUtilize calls to action, or let patients know they have a balance and provide a great chance to take care of it.
High-Value MessagesContact high-balance patients or those behind on payment plans directly to have a more detailed conversation on their balance.
Add a Personal TouchYou know your patients best! Add a personal touch for a friendly conversational tone, rather than a stern warning or reprimand.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

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Do I have to rebuild my patient lists each time?

No. CareStack offers robust options for the practice to sort, build, and save list criteria for future use. For instance if you wanted to send a reminder to patients that owe $100 or more, you can retrieve that list again the next time you are looking to use it.

Is there a quick and easy way for the patients on these lists to make payments?

Your office has the ability to use our integrated merchant, which offers Text to Pay functionality. This allows your patients to take care of balances through a text while eliminating the double-entry reconciliation, saving the practice time and money.

Can I view my list outside of CareStack?

Yes. your custom-tailored patient lists can be exported as .csv files and be used in Microsoft Excel, Google Sheets, Apple, Numbers, and anyother spreadsheet editing software.

Is there a character limit for the text message sent to patients?

The character limit for the text message is 120 characters. It is important to keep message length brief to ensure the text is received in it’s entirety on all devices and carriers, including older model cell phones.

More questions?Contact us at
support@carestack.com