Reputation Management
Online Reputation Management Software
Today’s patients often make healthcare decisions based on online reviews—before ever contacting a dental practice. That's why many practices say that reputation management is essential to their patient acquisition & retention strategy.
With CareStack, reputation management is built-in, just one component of our all-in-one software! This is a huge advantage. An integrated solution allows for more robust automation of reviews, and team members still have the flexibility to send reviews manually. You can also easily disable the feature for patients who may not be good candidates for review requests. The built-in system also means team members don't have to learn a separate add-on software.
Yes, with CareStack, practice owners and administrators can have a finger on the pulse of internal reviews, along with those on Google, Facebook, and Yelp, making it easier to manage the patient journey, get outstanding reviews, and attract new patients.
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!
Benefits of CareStack Online Dental Reviews
- Receive valuable patient feedback, allowing you to make adjustments for improved retention.
- Easily manage patient reviews from a single location with CareStack’s integrated review module.
- Ultimate flexibility to automate reviews, send reviews manually, and filter out patients who are not good candidates for reviews.
- Easily track and manage your online and internal patient reviews from a single dashboard.
Advanced Online Dental Reviews Features
Automated Review Requests
Review Module
Easily manage who receives review requests, when they receive them, and how often they receive follow-ups.
Data-Rich Dashboard
Advanced reporting to monitor which patients are leaving reviews and the quality of those reviews.
Robust Settings, Filters, & Targeting
Flexible Triggers
You have the flexibility in being able to set up CareStack to trigger reviews after each appointment in set time intervals automatically.
Comprehensive Filters
Advanced filtering options to ensure the right patients are getting review requests after your targeted appointments.
Advanced Targeting
Review targeting based on provider, treatment code, and procedure type. For instance, you may want to avoid triggering a review 15 minutes after a sedation case.
Distribution Options
CareStack supports the most popular review channels. Google, Facebook, and Yelp, along with internal reviews.
Frequently Asked Questions
Can a review request be sent automatically to patients on our daily schedule?
What if we don't want a patient to receive a review request?
Can we customize what the request for a review says?
Can you send the review request by either text or email?
Related Features
CareStack's all-in-one platform contains many additional related features, including:
