CareStackCareStack

Reputation Management

Online Reputation Management Software

Today’s patients often make healthcare decisions based on online reviews—before ever contacting a dental practice. That's why many practices say that reputation management is essential to their patient acquisition & retention strategy.

With CareStack, reputation management is built-in, just one component of our all-in-one software! This is a huge advantage. An integrated solution allows for more robust automation of reviews, and team members still have the flexibility to send reviews manually. You can also easily disable the feature for patients who may not be good candidates for review requests. The built-in system also means team members don't have to learn a separate add-on software.

Yes, with CareStack, practice owners and administrators can have a finger on the pulse of internal reviews, along with those on Google, Facebook, and Yelp, making it easier to manage the patient journey, get outstanding reviews, and attract new patients.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Two smiling healthcare professionals in white coats with review ratings and social media icons displayed.

Key Benefits

Why Practices Love CareStack’s Reputation Management

Receive valuable patient feedback, allowing you to make adjustments for improved retention.

Easily manage patient reviews from a single location with CareStack’s integrated review module.

Ultimate flexibility to automate reviews, send reviews manually, and filter out patients who are not good candidates for reviews.

Easily track and manage your online and internal patient reviews from a single dashboard.

Main Highlights

Reputation Management for Modern Dental Practice Networks

A smiling dentist in a lab coat reviews data on a tablet. Overlay shows customer review ratings and platform-specific reviews.
Smiling man in a yellow shirt gives a thumbs-up while holding a phone. Icons for Google, Facebook, and Yelp are visible. Text prompts for a review.
A smiling dentist in a lab coat reviews data on a tablet. Overlay shows customer review ratings and platform-specific reviews.

Automated Review Requests

  • Review ModuleEasily manage who receives review requests, when they receive them, and how often they receive follow-ups.
  • Data-Rich Dashboard Advanced reporting to monitor which patients are leaving reviews and the quality of those reviews.
Smiling man in a yellow shirt gives a thumbs-up while holding a phone. Icons for Google, Facebook, and Yelp are visible. Text prompts for a review.

Robust Settings, Filters, & Targeting

  • Flexible Triggers You have the flexibility in being able to set up CareStack to trigger reviews after each appointment in set time intervals automatically.
  • Comprehensive FiltersAdvanced filtering options to ensure the right patients are getting review requests after your targeted appointments.
  • Advanced TargetingReview targeting based on provider, treatment code, and procedure type. For instance, you may want to avoid triggering a review 15 minutes after a sedation case.
  • Distribution OptionsCareStack supports the most popular review channels. Google, Facebook, and Yelp, along with internal reviews.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

View All Queries->
Can a review request be sent automatically to patients on our daily schedule?
CareStack native reputation management module allows you to configure in what time interval patients receive a review based on code, production type, or provider.
What if we don't want a patient to receive a review request?
You can filter out patients that may not be the right fit for receiving a review request from your office.
Can we customize what the request for a review says?
Our reputation module works much like the rest of CareStack in giving you flexibility in creating your own templated messages. We also offer out-of-the-box templates in our reputation management system.
Can you send the review request by either text or email?
Your office can send a review request to patients via text message or email based on the patient's communication preferences.
More questions?Contact us at
support@carestack.com
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Trusted by 3000+ Dental Practices

CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.

Why the Smartest Dentists are Switching to CareStack

CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.

Dan Katz

CEO, Plum Dental Group

“When we buy new practices and onboard them, we can see how quickly we are able to bring down the outstanding AR.”
Watch Testimonial