Today’s patients often make healthcare decisions based on online reviews—before ever contacting a dental practice. That's why many practices say that reputation management is essential to their patient acquisition & retention strategy.
With CareStack, reputation management is built-in, just one component of our all-in-one software! This is a huge advantage. An integrated solution allows for more robust automation of reviews, and team members still have the flexibility to send reviews manually. You can also easily disable the feature for patients who may not be good candidates for review requests. The built-in system also means team members don't have to learn a separate add-on software.
Yes, with CareStack, practice owners and administrators can have a finger on the pulse of internal reviews, along with those on Google, Facebook, and Yelp, making it easier to manage the patient journey, get outstanding reviews, and attract new patients.
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!
Easily manage who receives review requests, when they receive them, and how often they receive follow-ups.
Advanced reporting to monitor which patients are leaving reviews and the quality of those reviews.
You have the flexibility in being able to set up CareStack to trigger reviews after each appointment in set time intervals automatically.
Advanced filtering options to ensure the right patients are getting review requests after your targeted appointments.
Review targeting based on provider, treatment code, and procedure type. For instance, you may want to avoid triggering a review 15 minutes after a sedation case.
CareStack supports the most popular review channels. Google, Facebook, and Yelp, along with internal reviews.
CareStack's all-in-one platform contains many additional related features, including: