Curbside Check-in

Online Dental Curbside Check-in Software

Curbside Check-in allows patients to practice safe social distancing during the check-in process, and many patients simply prefer the comfort and convenience of staying in their car. Initially developed during the COVID-19 pandemic, curbside check-in has remained an active feature as many practices have found that it provides an elevated and more efficient patient experience

How does it work? Before the appointment, a text message is sent to the patient, letting them know they can check in with their phones directly from the parking lot. When the patient arrives, they respond to the text, and the appointment status is updated in your Scheduler. The patient receives an automatic response, and then they can wait comfortably in the car until you notify them that it is time for their appointment.

Additionally, Curbside Check-in is a convenient way to help manage your schedule. Stay on top of patient arrivals while you complete your morning huddles, while team members are returning from lunch breaks, and when “early bird” patients arrive well in advance of their scheduled time. 

Patients nowadays expect a modern experience when visiting their dentist, and there’s no better choice than CareStack’s robust messaging featuring Curbside Check-in.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large multi-site practices and still affordable for single-office dental practices. Choose CareStack!

Advanced Curbside Check-in Features

Text Messages

  • Easy Interactions

    Patients can now check in with a simple & convenient text message.

  • Message Templates

    Quickly acknowledge check-ins with pre-written follow-up responses.

  • Personalized Communications

    Choose to give specific instructions or reminders to individual patients.

Appointment Status

  • At-a-Glance Dashboard

    Easily view the list of upcoming appointments and their check-in status.

  • Status Updates

    Upon check-in, appointment status updates directly to your scheduler.

  • Identify Late Arrivals

    Visually check for upcoming appointments and possible delays/no-shows.

Flexible Options

  • Easily Enable/Disable

    Choose whether or not to allow curbside check-in, according to your workflow preferences.

  • Set Reminders

    Send text message reminders at a specific time, between 5-55 minutes prior to appointments.

Benefits of CareStack Curbside Check-in

Frequently Asked Questions

For queries contact

How do I notify my patients of Curbside check-in?

Curbside Check sends a text prior to the dental appointment. Also, CareStack has multiple features that allow you to communicate with your patient to provide them clarity regarding their upcoming dental appointment.

Do I receive a notification when a patient completes the Curbside check-in?

Yes, your team will be promptly notified when a patient confirms their arrival.

Is there an additional fee to activate the Curbside check-in?

No. Because CareStack as an all-in-one software, no additional fees are required to use or activate this feature.

Should I include Curbside check information on my website to attract more patients?

Yes! In fact, many of our clients do an outline of their check-in process to include online forms and curbside check-in as part of their appointment check-in for new and existing patients.

Why the Smartest Dentists are Switching to CareStack

CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.