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Curbside Check-in

Online Dental Curbside Check-in Software

Curbside Check-in allows patients to practice safe social distancing during the check-in process, and many patients simply prefer the comfort and convenience of staying in their car. Initially developed during the COVID-19 pandemic, curbside check-in has remained an active feature as many practices have found that it provides an elevated and more efficient patient experience

How does it work? Before the appointment, a text message is sent to the patient, letting them know they can check in with their phones directly from the parking lot. When the patient arrives, they respond to the text, and the appointment status is updated in your Scheduler. The patient receives an automatic response, and then they can wait comfortably in the car until you notify them that it is time for their appointment.

Additionally, Curbside Check-in is a convenient way to help manage your schedule. Stay on top of patient arrivals while you complete your morning huddles, while team members are returning from lunch breaks, and when “early bird” patients arrive well in advance of their scheduled time. 

Patients nowadays expect a modern experience when visiting their dentist, and there’s no better choice than CareStack’s robust messaging featuring Curbside Check-in.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Smiling person holding a phone and coffee, with digital interface elements for curbside check-in and settings on a transparent background.

Key Benefits

Why Practices Love CareStack’s Curbside Check-in

Increased efficiency by minimizing the crowded reception area and reducing wait times.

Enhanced safety through reducing exposure to infectious diseases and other health hazards.

Improved convenience for patients, especially those who are elderly, disabled, or have mobility issues.

Enhanced patient satisfaction by providing a more efficient and convenient check-in experience.

Reduced stress for both patients and team members by reducing unnecessary interactions.

Main Highlights

Curbside Check-in for Modern Dental Practice Networks

Man with curly hair in a car reads a text on his phone, confirming arrival for a dental appointment.
A dental practice employee on the phone at a computer, with a schedule displaying appointments and statuses like "Late" and "Checked In."
Woman in car using smartphone with "Curbside Check-In" and "Text Message Reminder" options on screen; coffee cup in foreground.
Man with curly hair in a car reads a text on his phone, confirming arrival for a dental appointment.

Text Messages

  • Easy InteractionsPatients can now check in with a simple & convenient text message.
  • Message TemplatesQuickly acknowledge check-ins with pre-written follow-up responses.
  • Personalized CommunicationsChoose to give specific instructions or reminders to individual patients.
A dental practice employee on the phone at a computer, with a schedule displaying appointments and statuses like "Late" and "Checked In."

Appointment Status

  • At-a-Glance DashboardEasily view the list of upcoming appointments and their check-in status.
  • Status UpdatesUpon check-in, appointment status updates directly to your scheduler.
  • Identify Late ArrivalsVisually check for upcoming appointments and possible delays/no-shows.
Woman in car using smartphone with "Curbside Check-In" and "Text Message Reminder" options on screen; coffee cup in foreground.

Flexible Options

  • Easily Enable/DisableChoose whether or not to allow curbside check-in, according to your workflow preferences.
  • Set RemindersSend text message reminders at a specific time, between 5-55 minutes prior to appointments.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

View All Queries->
How do I notify my patients of Curbside check-in?
Curbside Check sends a text prior to the dental appointment. Also, CareStack has multiple features that allow you to communicate with your patient to provide them clarity regarding their upcoming dental appointment.
Do I receive a notification when a patient completes the Curbside check-in?
Yes, your team will be promptly notified when a patient confirms their arrival.
Is there an additional fee to activate the Curbside check-in?
No. Because CareStack as an all-in-one software, no additional fees are required to use or activate this feature.
Should I include Curbside check information on my website to attract more patients?
Yes! In fact, many of our clients do an outline of their check-in process to include online forms and curbside check-in as part of their appointment check-in for new and existing patients.
More questions?Contact us at
support@carestack.com
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Trusted by 3000+ Dental Practices

CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.

Why the Smartest Dentists are Switching to CareStack

CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.

Dan Katz

CEO, Plum Dental Group

“When we buy new practices and onboard them, we can see how quickly we are able to bring down the outstanding AR.”
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