Curbside Check-in
Online Dental Curbside Check-in Software
Curbside Check-in allows patients to practice safe social distancing during the check-in process, and many patients simply prefer the comfort and convenience of staying in their car. Initially developed during the COVID-19 pandemic, curbside check-in has remained an active feature as many practices have found that it provides an elevated and more efficient patient experience.
How does it work? Before the appointment, a text message is sent to the patient, letting them know they can check in with their phones directly from the parking lot. When the patient arrives, they respond to the text, and the appointment status is updated in your Scheduler. The patient receives an automatic response, and then they can wait comfortably in the car until you notify them that it is time for their appointment.
Additionally, Curbside Check-in is a convenient way to help manage your schedule. Stay on top of patient arrivals while you complete your morning huddles, while team members are returning from lunch breaks, and when “early bird” patients arrive well in advance of their scheduled time.
Patients nowadays expect a modern experience when visiting their dentist, and there’s no better choice than CareStack’s robust messaging featuring Curbside Check-in.
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!
Benefits of CareStack Curbside Check-in
- Increased efficiency by minimizing the crowded reception area and reducing wait times.
- Enhanced safety through reducing exposure to infectious diseases and other health hazards.
- Improved convenience for patients, especially those who are elderly, disabled, or have mobility issues.
- Enhanced patient satisfaction by providing a more efficient and convenient check-in experience.
- Reduced stress for both patients and team members by reducing unnecessary interactions.
Advanced Curbside Check-in Features
Text Messages
Easy Interactions
Patients can now check in with a simple & convenient text message.
Message Templates
Quickly acknowledge check-ins with pre-written follow-up responses.
Personalized Communications
Choose to give specific instructions or reminders to individual patients.
Appointment Status
At-a-Glance Dashboard
Easily view the list of upcoming appointments and their check-in status.
Status Updates
Upon check-in, appointment status updates directly to your scheduler.
Identify Late Arrivals
Visually check for upcoming appointments and possible delays/no-shows.
Flexible Options
Easily Enable/Disable
Choose whether or not to allow curbside check-in, according to your workflow preferences.
Set Reminders
Send text message reminders at a specific time, between 5-55 minutes prior to appointments.
Frequently Asked Questions
How do I notify my patients of Curbside check-in?
Do I receive a notification when a patient completes the Curbside check-in?
Is there an additional fee to activate the Curbside check-in?
Should I include Curbside check information on my website to attract more patients?
Related Features
CareStack's all-in-one platform contains many additional related features, including:
