CareStackCareStack

Dental Patient Portal

Online Dental Patient Portal Software

The CareStack Patient Portal is an online platform that allows patients to interact with their dental practice. Securely hosted behind 2-factor authentication, patient medical information and account status are easily accessed on any device with an Internet connection. Patient portals benefit both patients and providers by increasing efficiency and productivity. 

How does it work? Patients simply opt-in to receive patient portal notifications. Then they can sign in and complete the 2-factor authentication login process. With registration complete, patients can access medical records, make payments, and complete forms.

The patient portal improves patient care & provider workflow. It’s user-friendly and puts all their desired actions right at their fingertips. And with CareStack, patient portals are included as part of an all-in-one practice software, eliminating the need for additional subscriptions!

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Smiling person with short hair sits at a table with a laptop. Image upload progress and payment amounts are displayed on the screen.

Key Benefits

Why Practices Love CareStack’s Dental Patient Portal

Access to view appointments and confirm which will relieve the number of calls coming into the office.

Consent forms and Medical History will be available for patients to complete prior to their appointment.

View treatment plans and sign consent for treatment plan once shared with the patient.

Ability to edit personal information such as phone numbers and addresses as well as add family members and insurance information.

Integrated option to directly and indirectly allow a patient to book an appointment.

Main Highlights

Dental Patient Portal for Modern Dental Practice Networks

Welcome to the Home Page
Customizable Online Booking Feature
Smiling woman using a smartphone at home, approving a dental bill of $689 on a digital payment app, with a laptop nearby.
A smiling couple sits on a couch, using a laptop and holding a card. Options for sending statements are displayed on the screen.
Welcome to the Home Page

Welcome to the Home Page

  • Helpful Dashboard Contains 4 different sections as payments, upcoming appointments, pending forms, and treatment pending.
  • Interactive & FunctionalEasily select the specific area you would like to work in ie… payments.
  • Easy Appointment ConfirmationsSee all your current appointments and the option to confirm future appointments.
Customizable Online Booking Feature

Customizable Online Booking Feature

  • Direct BookingAllows your patients to find an appropriate slot in your calendar and fully book the appointment. Your team will not need to take action to finalize the appointment.
  • Indirect BookingAppointment requests—allow the patient to find a slot and request an appointment for the slot. Your team will need to finalize the appointment.
  • MessageAllows your patients to send a message inquiring about a specific reason they need an appointment. This will require a follow-up call or text message from the office.

Detailed Documents & Forms

  • Pending FormsPatients can search for forms to sign as well as complete their medical history.
  • Incomplete FormsThese forms will be conveniently listed on the home page.
  • Completed Forms These forms will be removed from the pending forms section.
  • Uploading DocumentsA patient can upload their insurance card and EOB.
Smiling woman using a smartphone at home, approving a dental bill of $689 on a digital payment app, with a laptop nearby.

Treatment Communication With The Patient

  • Treatment PlanPatients have access to view and sign recommended treatment plans.
  • Upcoming Treatment Patients can view their accepted and scheduled treatment.
  • Past TreatmentAccess past completed treatments along with financials.
A smiling couple sits on a couch, using a laptop and holding a card. Options for sending statements are displayed on the screen.

Precise Payment Information With Access to Statements

  • Patient/Account BalancesPatients can view their balance and make payments for themselves.
  • Account PaymentsThe responsibility party can view all consolidated payments along with payment types for their account.
  • Statements Patients can have their statements sent to the patient portal to save time on the mailing process and/or misplacing their bill.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

View All Queries->
Do I have to allow the patient to see their balance due?
No, you can change the settings of what the patient can see in their portal.
Can my spouse see my account information?
Only the responsible party will see the entire account information. If the spouse wants to have their own email address they can then view their account information.
Can anyone else log in under my email address?
Carestack has created a 2-factor authentication which will send you an email with a sequence of numbers that will be required to log in.
Can the patient request different types of appointments from the patient portal?
If you have the production calendar set, then patients can view the availability for specific types of appointments such as recall and emergency exams.
More questions?Contact us at
support@carestack.com
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Trusted by 3000+ Dental Practices

CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.

RELATED FEATURES

Everything You Need. All in One Place.

View All Features->

Online Forms

Streamline patient intake and information gathering with Online Forms.

Online Payments

Conveniently reach patients and resolve billings with Online Payments.

Online Scheduling

Decrease no-shows and identify schedule gaps with Appointment Reminders.

Why the Smartest Dentists are Switching to CareStack

CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.

Dan Katz

CEO, Plum Dental Group

“When we buy new practices and onboard them, we can see how quickly we are able to bring down the outstanding AR.”
Watch Testimonial