Dental Patient Portal
Online Dental Patient Portal Software
The CareStack Patient Portal is an online platform that allows patients to interact with their dental practice. Securely hosted behind 2-factor authentication, patient medical information and account status are easily accessed on any device with an Internet connection. Patient portals benefit both patients and providers by increasing efficiency and productivity.
How does it work? Patients simply opt-in to receive patient portal notifications. Then they can sign in and complete the 2-factor authentication login process. With registration complete, patients can access medical records, make payments, and complete forms.
The patient portal improves patient care & provider workflow. It’s user-friendly and puts all their desired actions right at their fingertips. And with CareStack, patient portals are included as part of an all-in-one practice software, eliminating the need for additional subscriptions!
For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!
Benefits of CareStack Dental Patient Portal
- Access to view appointments and confirm which will relieve the number of calls coming into the office.
- Consent forms and Medical History will be available for patients to complete prior to their appointment.
- View treatment plans and sign consent for treatment plan once shared with the patient.
- Ability to edit personal information such as phone numbers and addresses as well as add family members and insurance information.
- Integrated option to directly and indirectly allow a patient to book an appointment.
Advanced Dental Patient Portal Features
Welcome to the Home Page
Helpful Dashboard
Contains 4 different sections as payments, upcoming appointments, pending forms, and treatment pending.
Interactive & Functional
Easily select the specific area you would like to work in ie… payments.
Easy Appointment Confirmations
See all your current appointments and the option to confirm future appointments.
Customizable Online Booking Feature
Direct Booking
Allows your patients to find an appropriate slot in your calendar and fully book the appointment. Your team will not need to take action to finalize the appointment.
Indirect Booking
Appointment requests—allow the patient to find a slot and request an appointment for the slot. Your team will need to finalize the appointment.
Message
Allows your patients to send a message inquiring about a specific reason they need an appointment. This will require a follow-up call or text message from the office.
Detailed Documents & Forms
Pending Forms
Patients can search for forms to sign as well as complete their medical history.
Incomplete Forms
These forms will be conveniently listed on the home page.
Completed Forms
These forms will be removed from the pending forms section.
Uploading Documents
A patient can upload their insurance card and EOB.
Treatment Communication With The Patient
Treatment Plan
Patients have access to view and sign recommended treatment plans.
Upcoming Treatment
Patients can view their accepted and scheduled treatment.
Past Treatment
Access past completed treatments along with financials.
Precise Payment information with access to statements
Patient/Account Balances
Patients can view their balance and make payments for themselves.
Account Payments
The responsibility party can view all consolidated payments along with payment types for their account.
Statements
Patients can have their statements sent to the patient portal to save time on the mailing process and/or misplacing their bill.
Frequently Asked Questions
Do I have to allow the patient to see their balance due?
Can my spouse see my account information?
Can anyone else log in under my email address?
Can the patient request different types of appointments from the patient portal?
Related Features
CareStack's all-in-one platform contains many additional related features, including:
