CareStackCareStack

Phone Integrations

Phone Integrations for Online Dental Software

Many patients rely on the phone as their primary means of communicating with the office, and dental practices have realized the advantages of phone systems that communicate with practice software.

CareStack offers a fully integrated phone system that comes bundled with the CS VoiceStack product. With CS VoiceStack, you can Analyze phone calls, Identify missed opportunities, and re-engage with Prospects to increase new patient growth with real-time call transcriptions and AI-Driven opportunity notifications.

CareStack also offers complete phone integrations with GoTo Connect (formerly Jive), RingCentral, & Mango Voice. For all phone calls, both incoming and outgoing, relevant patient information is visible, right at your fingertips, so you can quickly communicate the necessary details to the caller. The results are clear, day-to-day phone-related tasks are streamlined for efficiency

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Smiling woman in scrubs with a headset using a laptop, surrounded by logos of Jive, RingCentral, and VoiceStack.

Key Benefits

Why Practices Love CareStack’s Phone Integrations

The office can see who is calling before answering the call.

The team can know exactly which patient is calling, if someone has a common name.

The team is taken directly to the patient chart, so searching for data is made easier as well.

The team can make outbound calls via their selected VoIP service.

The service can be configured per user to avoid calls going to team members not equipped to answer them.

Main Highlights

Phone Integrations for Modern Dental Practice Networks

Smiling woman on phone with tablet, logos of Jive, RingCentral, and VoiceStack on the side, in a bright office setting.
Smiling dentist in a white coat checks her phone in a dental office. An incoming call notification shows details of a patient named Daniel Alexander.
Two healthcare professionals in white coats look at a tablet. Overlay shows patient info with contact and insurance details.
Smiling woman on phone with tablet, logos of Jive, RingCentral, and VoiceStack on the side, in a bright office setting.

Currently Offered Integrations

  • GoTo Connect(Formerly Jive) offers the call pop and outbound call functionality.
  • RingCentralAlso offers call pop and outbound call functionality.
  • VoiceStackThe most modern AI tools + the best enterprise phone system. Please talk with our sales team for further information.
Smiling dentist in a white coat checks her phone in a dental office. An incoming call notification shows details of a patient named Daniel Alexander.

Receiving Calls

  • Pop-Up Patient InformationSystem navigates to existing patients for user ease.
  • Patient Image DisplayWhen available, patient photos will appear in chart.
  • Accurate Patient Pulled UpProvides certainty for the office if someone with a similar name calls.
Two healthcare professionals in white coats look at a tablet. Overlay shows patient info with contact and insurance details.

Outbound Calls

  • Click-to-CallOffice is able to click on a patient’s phone number and call out via their VoIP provider.
  • Quick & ConvenientNo need to write down phone numbers or other PHI, as it can be accessed directly from CareStack.
  • VoIP Reduces CostNo separate charge for phone service, as is handled through the existing internet plan.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

AI POWERED AUTOMATIONS

Modernize with AI-Driven Solutions

Create Operational Efficiency by leveraging cutting-edge AI solutions that are integrated into the PMS workflows.

Noise

Phones & Call Centers

Smarter Call Handling for Every Patient, Every Time

Phones & Call Centers

FAQ

Why CareStack Is the Best Dental Practice Management Software

View All Queries->
Does everyone in the office have to set this up?
No. This can be configured on a user level, so team members who do not answer the phone can avoid accidentally answering a call.
Can I use this with my corded phone service, or do I have to switch to a VoIP phone service?
These services utilize VoIP phone service, so your existing phone service would not integrate with CareStack.
Can I switch a call between my computer and cell phone?
Some additional features of the service may be available with the whole suite/product, but the integration with CareStack is focused on screen pop and outbound calls.
Is it hard to set this up?
No. CareStack teams are trained and can help walk you through the integration process.
More questions?Contact us at
support@carestack.com
full-star-ratingfull-star-ratingfull-star-ratingfull-star-ratingfull-star-rating

Trusted by 3000+ Dental Practices

CareStack’s cloud dental software provides efficient practice management, world-class support, and modern tools and technology.

Why the Smartest Dentists are Switching to CareStack

CareStack's software is cost-effective and efficient, helping organizations of all sizes streamline operations and reduce costs while also helping to provide outstanding care.

Dan Katz

CEO, Plum Dental Group

“When we buy new practices and onboard them, we can see how quickly we are able to bring down the outstanding AR.”
Watch Testimonial