Case Study: Daytona's Pediatric Journey to a Paperless and Efficient Clinical Experience with CareStack

Daytona Pediatric Dentistry, a renowned Florida-based practice, caters to infants (from age 1), children, teenagers, and those with special needs. Dr. Mubashir Chaudhry, the visionary behind the practice, emphasizes the importance of a seamless clinical experience, especially for the pediatric demographic.

Feb 15, 2018 4 min read

The Challenge

Streamlining the Dental Journey

For many parents, managing their children's dental visits can be unsettling. The added burden of paperwork and record-keeping only exacerbates their stress. Dr. Chaudhry recognized these challenges and envisioned a paperless practice to streamline operations and enhance patient satisfaction. Despite the challenges, he faced several obstacles on his journey:

Lack of Clinical Decision Support: Many systems Dr. Chaudhry explored lacked integrated clinical decision support, leading to errors and billing discrepancies.
Inflexible Data Capture: The unique needs of Daytona's patients required tailored data entry forms, which many systems failed to offer.
Inconsistent Chair-side Experience: While numerous tools existed for treatment planning and charting, none provided a comprehensive paperless experience at the chair-side.

best-in-class clinical experience

Throughout his career, he has worked with several existing systems and found the following major limitations in achieving the same.

The Solution

Embracing CareStack™

Upon discovering CareStack™, Dr. Chaudhry was impressed by its comprehensive suite of features. Implementing CareStack™ revolutionized Daytona Pediatric Dentistry in several ways:

Unified Chair-side Experience: CareStack™'s intuitive interface integrates patient consent, dental charting, treatment planning, clinical notes, imaging, and more, eliminating paperwork.
Prevention of coding error: With intuitive clinical notes that have integrated decision support, the number of coding errors has been reduced considerably, streamlined claim submissions, and the need for paper-based systems was completely eliminated.
Customized Data Capture through custom forms: With CareStack™, Dr. Chaudhry introduced custom forms, enabling patients to conveniently fill them via mobile devices before their dental appointments, optimizing the overall visit duration. Implementing custom forms for various points of data entry within the practice enabled easier and more accurate data entry at all points from accounting to reporting.

Explore how CareStack™ can transform your practice.

Innovating for the Future

Daytona Pediatric Dentistry's collaboration with CareStack goes beyond mere implementation. The practice found CareStack ready to listen to their special requirements and tailor and organize solutions accordingly. They're jointly innovating to further refine the clinical experience, especially for pediatric patients. This partnership promises exciting advancements in patient care and operational efficiency.

We were having many discussions about finding a solution. But, nothing we came across was satisfying. The clinical module is very important to us. Though most solutions offer good financial and scheduling capabilities, they did not have good clinical modules. This is when I was introduced to CareStack™. We reached out to them immediately and we knew that this would solve all our issues.