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Case Study: How Enable Dental uses CareStack to scale their mobile dentistry operations

Enable Dental extensively use features like facility based patient tracking for accurate schedule management, and CSPay for collecting payments onsite from facilities. They are expanding to 10 more cities, and poised to grow further with CareStack.

Sep 27, 2023 4 min read
enable dental
home iconEnable Dental
multiple locations8 States and 21 Cities
location marker iconHQ: Austin, TX
multiple locations1000+ Facilities

Experience the Change Firsthand

Discover how CareStack is revolutionizing appointment management and patient experiences for dental practices and DSOs everywhere. Dive into the technology that's shaping the next chapter in dental care efficiency and reliability.

Challenge

Dr. Nathan Suter knew that Enable Dental couldn’t scale their dental practice operations using Denticon since Denticon could not provide the specialized care coordination and reporting requirements unique to mobile dentistry. The ability to add facilities, track patients at a facility level, and create reports to monitor care quality were all missing in their previous software.

Solution

After having been introduced to CareStack, Dr. Suter was convinced by the existing set of capabilities in this dental software, as well as the CareStack team’s willingness to work together with his team to build additional features and capabilities that would help mobile dental practices like Enable Dental scale their operations while continuing to provide a better quality of care to their patient experience.

Benefits

CareStack’s all-in-one cloud-based dental solution capabilities helped Dr. Suter streamline the workflows as they met with patients in hundreds of facilities across the United States. Accessing patient information, collecting payments, and reconciling finances became significantly easier with CareStack. In addition, Enable Dental’s tech support team was able to use APIs from CareStack to easily create custom reports using real-time data to support their operating model better.

The CareStack tools make our tasks so much easier

CareStack is ahead in terms of software development and elevates you with a modern cloud-based platform that can adapt to the times and allows you to pivot in the future.

Nathan Suter, DDS

Nathan Suter, DDS

Chief Innovation Officer,
Enable Dental

User Training and Onboarding

CareStack’s training team worked with Enable Dental to identify the different user groups to create customized training plans for each group.

1. Training Plans

CareStack’s training team worked with Enable Dental to identify the different user groups to create customized training plans for each group.

carestack training plans

2. Self Paced Trials

Users were provided with a trial environment to try and learn workflows by themselves and gain confidence.

self paced trials

CareStack University

Generic Training Plans don’t work. Training users specifically for their functional roles significantly improves their confidence and readiness to switch to a new system.

Start using the best in Dental Software

CareStack’s modern User Interface is easy to learn. You can also use our learning center to swiftly onboard new staff. Your team will thank you!

Experience the Change Firsthand

Discover how CareStack is revolutionizing appointment management and patient experiences for dental practices and DSOs everywhere. Dive into the technology that's shaping the next chapter in dental care efficiency and reliability.

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