Revenue Cycle Management

Online Revenue Cycle Management Software

CareStack’s Online Revenue Cycle Management Software will help you manage your practice from start to finish. From getting patients in the door, collecting the money they owe, managing both the insurance and patient receivables, and preparing reports, you can do everything from a single platform!

Revenue Cycle Management (also known as RCM), assists you in keeping receivables and aging organized, so you can focus on collecting more money for your practice. Whether these tasks are performed at an individual location level, at a Central Billing Office (CBO), or even an outsourced billing department, CareStack removes bottlenecks and barriers. The process is simplified so you can get a workable list of insurance and patient aging, along with many automated tools to improve revenue and reduce costs.

For the ultimate dental software, choose the solution that’s scalable for growing dental start-ups or large DSOs and still affordable for small mobile providers and single-office dental practices. Choose CareStack!

Smiling dentist in a lab coat with digital icons and a daily reports interface showing claim statuses and insurance information.

Key Benefits

End-to-End RCM Built for Dental Practices

Pre-organized workable lists with all the details needed for Insurance and Patient Aging.

Financial Dashboards and KPI tracking for collection and outstanding tracking.

Electronic solutions to send statements and claims, and receive insurance payments and patient collections.

Remote access to easily manage online from any internet-connected device.

Main Highlights

Revenue Cycle Management for Modern Dental Practice Networks

Two dental professionals discussing reports in an office, with a digital overlay showing insurance claim statuses.

Two men discussing finances with a tablet. Overlay shows balances: Patient $450.56, Insurance $129.00, and a highlighted 0-30 Days tab.

A dentist shows a female patient an aging report on a laptop. Insurance is checked, patient is unchecked. A shield icon is displayed above.

A dental professional shows a smiling woman a tablet. An overlay displays billing information for Emily Peter.

Revenue Cycle Receivables

Analytics Dashboard & Scorecard KPIsTrack patient and insurance receivables, incoming/outstanding monies, multiple claim statuses, etc., utilizing KPIs that can be calculated by the entire organization, location, or provider.
Front Office Dashboard TrackingTrack receivables and receivable opportunities by day, month, provider, or location, and compare against pre-defined goals.
Reporting Operational reports dedicated to money received/outstanding for both insurance and patient, collectively or separately to match your office protocols and procedures.

Pre-Organized Workable Lists

Aging Report Summary View outstanding monies on both the patient and insurance side, and customize your view between locations and providers. Sort Aging into various ranges from 0-180 days, and easily access vital data within each group.
Aging Report Detailed View outstanding monies while choosing to focus on the individual patient or responsible party. Data includes last payment date and last statement date.

Insurance Revenue Cycle Aging

Claims ModuleA live list to work your claims aging, updated in real-time to allow collaborative working. Easily narrow lists by provider, carrier, aging group, and more. Resubmit claims and send corrected claims straight from the claims module.
Insurance Aging Report Choose to work claims in the aging report, with the data filtered to only show insurance aging. Select criteria to pre-filter lists and drill down capabilities.
Claims ReportChoose to work claims in the claims report. View all aging claims or choose to filter by select criteria such as aging days based on submitted date or DOS, as well as grouping by carrier or status.

Patient Revenue Cycle Aging

Patient Aging Report View all patient aging including the last payment date, last payment amount, and last statement date. Multiple pivot views available, such as summary, patient, responsible party, or detailed.
Text-to-Pay Collect patient payments faster with CareStack’s Text-to-Pay solution. Use for prepayment, payment due at time of service, or patient aging. Easily send Text-to-pay links from the daily dashboard, on a patient appointment, or from the patient ledger.
Statements Choose statement generation criteria to narrow lists to your specific needs. Deliver statements by print and mail service or utilize e-statement delivery to your patient’s HIPAA-compliant patient portal.

Feeling Limited with Your Dental Software?

CareStack’s modern user interface is easy to learn. Book a demo with us to learn how CareStack can help you improve patient growth and reduce costs.

FAQ

Why CareStack Is the Best Dental Practice Management Software

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What is the fastest way to see how much my office has collected MTD?

A collection scorecard that can always default to MTD gross or net collections is the fastest way to review that overall collection number. It can be viewed at any time by staff members who have the permissions to view it.

How do I see what my oldest outstanding claim is and when it was worked last?

The most efficient way is to view pending payment claims in the claims module and sort by oldest to newest, showing the oldest based on DOS at the top of the list.

How can my patients pay my office with a credit/debit card?

Patients can pay in a multitude of ways, whether in the office or from the comfort of their own home, utilizing CareStack’s integrated payment processing partners with features such as text to pay, pay online in the secure patient portal, setting up a payment plan for a future date, or paying at the office by swiping their card. The funds received from the patient goes directly into their ledger, no matter what feature was used to take the payment, ensuring up to date ledger totals and zero room for data entry errors.

How do I see my insurance aging and patient aging numbers?

Aging numbers can be viewed in either a scorecard KPI, an analytics dashboard KPI, or from the Aging Report, filtering on both patient and insurance aging.

More questions?Contact us at
support@carestack.com