Superior software

Core enterprise platform with integrated tools for maximizing insurance reimbursement and patient collections.

Billing experts

Specialized billing, remittance and collection experts for optimizing your payment cycle.

Built-in billing rules

Built-in billing rules flags issues before a claim leaves the office and increases the first pass acceptance rate (FPAR).

Stress-free insurance billing service

By combining modern technology, effective processes, and expert billing specialists, we optimize the payment cycle, reduce administrative burden and increase collections.

Fee schedule maintenance

Keep fee schedules up-to-date in order to ensure proper treatment plans and submission of clean claims.

Eligibility & benefit verification

Breakdown of a patient's individual or family insurance is instantly updated for same-day, future, or walk-in appointments.

Claims management

Submit primary and secondary claims electronically with sufficient review to minimize clerical errors.

Denial management

Investigate the cause for denials and promptly follow up with insurance companies to collect outstanding balances.

Payment posting

Post insurance payments and contract adjustments to the ledgers within 24 business hours after the EOB is scanned.

Financial reporting

Email weekly and monthly reports to the management with a summary of the collection efforts and any identified issues.

The CareStack impact

All CareStack customers have an FPAR surpassing
81.4%
70% percentage of our customers have an FPAR exceeding
91.8%
For our larger customers with over 1000 claims a month, FPAR is more than
84.7%

Streamlining revenue cycle management

CareStack’s RCM solution is cost-effective, reliable and ensures that you gain the most out of your entire billing process.

For Dental Depot, this provided the boost they needed to get their metrics off the charts. CareStack’s RCM solution allowed Dental Depot to concentrate more on patients and less about collections.

Read case study

The results:

Increase in net
collections
190%
Increase in monthly insurance collections 32.5%
Reduction of
Days in A/R
40%

Improve profitability with clean claims

Ensuring a high Clean Claim Rate (CCR) is vital for the operational health of dental practices. This whitepaper outlines the best practices to cut down on denials and rejections, both at the clearinghouse and at the payor.

Read Whitepaper

We manage revenue for leading clients

"With CareStack our days in A/R dropped by more than 30%, and our net collections increased."
Dr. Himesh Kana
  • Dental Depot
Celebration Dental and Orthodontics